Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Client Service Supervisor!

Company: Quantum Sport Therapy

Location: Halifax, NS

Job Category: Customer Service

Work Term: Permanent

Hours: 35 hours per week

Salary: $24.00 hourly

About Quantum Sport Therapy

At Quantum Sport Therapy, we are dedicated to providing exceptional service and support to our clients. Our team is passionate about helping individuals achieve their wellness goals through tailored therapy solutions. We pride ourselves on our commitment to excellence and our focus on client satisfaction. Join us in making a positive impact in the lives of our clients!

About the Role

We are seeking an enthusiastic and organized Client Service Supervisor to join our dynamic team. In this role, you will play a crucial part in ensuring the smooth operation of our customer service department. You will coordinate and oversee the work of our team, address client concerns, and maintain the functionality of our systems and equipment. If you are a team player with a passion for client service, we want to hear from you!

Key Responsibilities

• Co-ordinate, assign, and review work within the customer service team.
• Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity.
• Address customers' complaints or concerns promptly and effectively.
• Assess clients' needs and resources to recommend appropriate goods or services.
• Arrange for maintenance and repair work to uphold service quality.

Requirements

• Education: College/CEGEP
• Experience: 1 year to less than 2 years in a related field

Computer and Technology Knowledge

• Proficient in MS Office

Area of Specialization

• Customs services

Work Conditions and Physical Capabilities

• Attention to detail is essential.
• Ability to thrive in a fast-paced environment.

Personal Suitability

• Client-focused with a strong commitment to service excellence.
• Interpersonal awareness to effectively engage with clients and team members.
• Highly organized and capable of managing multiple tasks.
• A true team player who collaborates well with others.
• Analytical mindset to assess situations and make informed decisions.

Screening Questions

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

If you are ready to take the next step in your career and join a team that values dedication and client satisfaction, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.