Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent at Green Brier!

Are you passionate about hospitality and eager to provide exceptional service? Green Brier is looking for a dedicated Front Desk Agent to join our vibrant team in Winnipeg, MB. If you thrive in a fast-paced environment and enjoy making guests feel welcome, this is the perfect opportunity for you!

About the Role

As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in creating memorable experiences. Your responsibilities will include:

• Investigating and resolving guest complaints and claims
• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Managing room reservations, including taking, canceling, and changing bookings
• Providing information about hotel facilities and local points of interest
• Calculating charges and processing guest departures
• Balancing cash and completing financial reports
• Maintaining an inventory of vacancies and room assignments
• Following emergency and safety procedures
• Performing clerical duties such as faxing, filing, and photocopying
• Answering telephone calls and relaying messages
• Assisting clients/guests with special needs
• Delivering requested wakeup calls
• Performing light housekeeping and cleaning duties
• Providing outstanding customer service

Requirements

To be successful in this role, you should meet the following criteria:

• Education: Secondary (high) school graduation certificate
• Experience: 2 to 3 years in a similar role
• Language: Proficiency in English
• Work Hours: 30 hours per week
• Employment Type: Permanent
• Security and Safety: Must be bondable

Screening Questions

Before applying, please consider the following questions:

• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• Do you have the required certifications?

Why Join Green Brier?

At Green Brier, we believe in fostering a positive and supportive work environment. We value our employees and are committed to their growth and development. As a Front Desk Agent, you will enjoy:

• Competitive Salary: $15.80 per hour
• Dynamic Work Environment: Be part of a team that values collaboration and excellence
• Opportunities for Advancement: Grow your career in the hospitality industry

Location

This position is based in the beautiful city of Winnipeg, MB, known for its rich culture and vibrant community.

If you are ready to take the next step in your hospitality career and make a difference in the lives of our guests, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.