Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Call Centre Agent - Customer Service!

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where your communication skills can shine? If so, Gauthier Chrysler Dodge Jeep Ram is looking for you! We are seeking a dedicated and enthusiastic Call Centre Agent to join our dynamic team in Winnipeg, MB.

About the Company

At Gauthier Chrysler Dodge Jeep Ram, we pride ourselves on delivering outstanding service and support to our customers. Our commitment to excellence has made us a trusted name in the automotive industry. Join us and be part of a team that values integrity, teamwork, and customer satisfaction.

About the Job

As a Call Centre Agent, you will play a crucial role in addressing customer inquiries, resolving complaints, and providing information about our services. Your ability to communicate effectively and empathetically will help ensure that our customers have a positive experience with us.

Key Responsibilities

• Address customers' complaints or concerns with professionalism and care.
• Answer inquiries and provide detailed information about our services.
• Explain the types and costs of services offered to customers.
• Obtain and examine all relevant information to assess client feedback, inquiries, and complaints, delivering meaningful information and services.

Requirements

• Education: Secondary (high) school graduation certificate.
• Experience: 2 to 3 years in a call centre or equivalent experience.

Work Setting

• Business sector focused on customer service.

Computer and Technology Knowledge

• Proficient in database software.
• Familiarity with the internet.

Work Conditions and Physical Capabilities

• Attention to detail is essential.
• Ability to work under pressure.
• Comfortable with repetitive tasks.

Personal Suitability

• Punctuality and reliability are a must.
• Client-focused with efficient interpersonal skills.
• Excellent oral and written communication skills.
• Flexible, organized, and a true team player.

Financial Benefits

• Competitive salary ranging from $15.80 to $16.50 hourly (to be negotiated).
• Bonus opportunities.
• Group insurance benefits.
• Permanent work term.
• Work language: English.
• Hours: 40 hours per week.

If you are ready to take the next step in your career and join a team that values your contributions, we want to hear from you! Become a part of Gauthier Chrysler Dodge Jeep Ram and help us continue to provide exceptional service to our customers.

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.