Job Title or Location

Guest service agent

Aberdeen Motel
East Lake Ainslie, NS
Job Details:
$29.25 / hour
Full-time
Experienced

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Guest Service Agent!

Are you passionate about providing exceptional customer service in the hospitality industry? The Aberdeen Motel is looking for a dedicated Guest Service Agent to join our team in beautiful East Lake Ainslie, NS. If you're enthusiastic, organized, and ready to create memorable experiences for our guests, we want to hear from you!

About the Role

As a Guest Service Agent, you will be the first point of contact for our guests, responsible for ensuring a smooth and pleasant stay. You will handle a variety of tasks that contribute to the overall guest experience, including:

  • Registering arriving guests and assigning rooms
  • Managing room reservations: taking, canceling, and modifying as needed
  • Providing detailed information about hotel facilities and services
  • Processing guest departures, calculating charges, and handling payments
  • Balancing cash and completing financial reports
  • Maintaining an accurate inventory of vacancies, reservations, and room assignments
  • Following emergency and safety procedures
  • Answering telephone calls and relaying messages
  • Delivering outstanding customer service to create positive guest experiences

Requirements

Education

  • Secondary (high) school graduation certificate

Experience

  • 7 months to less than 1 year of relevant experience
  • Permanent position with a commitment to excellence

Work Conditions and Physical Capabilities

  • Strong attention to detail is essential

Personal Suitability

  • Client-focused approach with a commitment to guest satisfaction
  • Efficient interpersonal skills for effective communication
  • Flexibility to adapt to various situations and guest needs
  • Organized and reliable in managing tasks and responsibilities

Work Hours

  • This position offers 32.5 hours per week

Compensation

We value our team members and offer a competitive salary of $29.25 per hour.

Why Join Us?

At the Aberdeen Motel, we pride ourselves on our warm, welcoming atmosphere and our commitment to providing exceptional service. By joining our team, you'll be part of a dedicated group that values teamwork, professionalism, and guest satisfaction.

If you are ready to take on this exciting opportunity and contribute to our guests' unforgettable experiences, we encourage you to apply!

Join us at the Aberdeen Motel, where your passion for hospitality can shine!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.