Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Guest Services Agent!

Are you passionate about hospitality and eager to create memorable experiences for guests? Artisan Inn & Twine Loft Dining is looking for enthusiastic individuals to join our team as a Guest Services Agent. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect opportunity for you!

About the Company

Located in the picturesque setting of Trinity, NL, Artisan Inn & Twine Loft Dining offers a unique blend of hospitality and culinary excellence. Our commitment to providing exceptional service and unforgettable experiences makes us a standout destination in the hospitality industry.

Job Details

• Work Term: Seasonal
• Work Language: English
• Hours: 35 to 50 hours per week
• Salary: $17.00 to $19.00 hourly (to be negotiated)
• Location: Trinity, NL

Key Responsibilities

As a Guest Services Agent, you will play a vital role in ensuring our guests have a seamless and enjoyable stay. Your tasks will include:

• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Managing room reservations, including taking, canceling, and changing bookings
• Providing information on hotel facilities and local points of interest
• Calculating charges and processing guest departures
• Maintaining an inventory of vacancies and room assignments
• Performing clerical duties such as faxing, filing, and photocopying
• Answering telephone calls and relaying messages
• Assisting guests with special needs and providing excellent customer service
• Delivering requested wakeup calls
• Serving food and beverages

Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years in a similar role or equivalent experience
• Attention to detail and ability to work under pressure
• Ability to stand for extended periods in a fast-paced environment

Skills and Knowledge

To excel in this role, you should be proficient in:

• Word processing software
• Computerized bookkeeping systems
• Central reservation systems (CRS)
• Spreadsheets and internet applications
• Social media platforms

Personal Attributes

We are looking for candidates who possess:

• Client focus and dependability
• Excellent oral and written communication skills
• Flexibility and organizational skills
• Reliability and a team-oriented mindset

Work Environment

This position is set in a rural area within the hospitality industry, where staff accommodation is available. You will be part of a dynamic team dedicated to providing outstanding service.

Benefits

We value our employees and offer a range of benefits, including:

• Gratuities
• Free parking
• Learning and training opportunities paid by the employer
• On-site housing options

Screening Questions

As part of the application process, candidates will be asked the following:

• Are you available for the advertised start date?
• Are you currently a student?
• Are you legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you reside near the advertised location?
• Do you have previous experience in this field?
• What is the highest level of study you have completed?

If you are ready to embark on an exciting journey in the hospitality industry, we encourage you to apply and become a part of our dedicated team at Artisan Inn & Twine Loft Dining!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.