Operations Supervisor (84 Main St)

Job Description

Down East Hospitality Inc. is a multi-unit restaurant franchise that owns and operates 8 Tim Hortons Restaurants across HRM. We are looking for someone who has at least 1-3 years of Tim Hortons experience and has knowledge of the quick service industry, taking pride in supporting the General Manager and Owner in the day-to-day operations of our fast-paced business.

What you’ll do

· Responsible for supporting restaurants with daily operations

· Pick up daily deposits from each restaurant and drop off at local bank

· Transfer product, coin, equipment, etc. within restaurants when needed

· Deliver paperwork/supplies to and from restaurants and head office

· Help support restaurants and serve guests when restaurants are short staff, supporting the team and motivating them to meet speed of service goals

· Able to complete daily deposit and support restaurant with cash handling procedures

· Assist with calling support and troubleshooting when technical issues arise

· Assist with calibrations and cleaning of major equipment, switching out broken equipment

· Assist with covering shifts and/or transporting team members from one restaurant to another

· Complete restaurant self-audits and help prepare the restaurants for their inspections

· Assist in serving guests where necessary and respond to special guest requests in

· a friendly manner

· Comfortable communicating with Restaurant Manager and Supervisors

· Help train new team members, rotate between restaurants to give support on the floor

· Coach and mentor the team when needed

Apply to this job if you:

• Have valid drivers license and access to your own vehicle

• Have excellent communication skills

• Demonstrate a passion for guest service and creating exceptional guest experiences

• Are organized, results-driven and a proven multi-tasker

• Pride yourself on building relationships with guests and teammates

• Have strong operational experience

• Have a working knowledge of health and safety and food standards

As part of our team, we offer you:

• Medical Benefits

• Car allowance

• Cell phone reimbursement

• Advancement opportunities

• Community Involvement

Salary to be determined based on skills and experience.

Schedule:

Monday, Thursday, Friday, Saturday and Sunday 7am-3pm

OFF Tuesday and Wednesday (we are flexible with changing your days off but weekends are required)

• Drivers License and access to your own vehicle
• Legally allowed to work in Canada
• Excellent Communication Skills
• Team Player
• Tim Hortons Experience
• Ability to work in a fast pace environment and strong multi-tasking skills

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.