Operations Supervisor (Edmonton)

About Us Steele’s Transportation Group provides scheduled LTL freight service across Alberta with terminals in Calgary and Edmonton. Since 1957, we’ve built a strong reputation for reliable, customer‑focused delivery.We operate an asset‑based fleet supported by owner‑operators and carrier partners, serving the busy Calgary–Red Deer–Edmonton corridor with safe, timely, and competitive freight solutions.
https://www.steelesgroup.com/ https://fmicanada.com/home/https://fmicanada.com/about-us/ Job Summary: The Operations Supervisor at Steele's plays a crucial role in maintaining efficient LTL freight handling and ensuring the cross-dock remains organized. Responsibilities include onboarding and training drivers, overseeing preventative maintenance scheduling for fleet assets, and ensuring safety and compliance. This position also involves planning and organizing the cross-dock floor to maximize its usage.
Job Title: Operations Supervisor (Edmonton)
Job Responsibilities:
1. Supervising Dock Operations

• Supervise, plan, assign and review the work of staff engaged in shipping, receiving, scheduling transportation and routes, and other related activities.
• Schedule daily dock tasks and establish the priority in which the tasks are to be completed.
• Working with Sales and Operations to source cross-dock customers to add an annual set budget of new recurring customer cross-dock revenue.
• Work with dispatch operations to secure the supply of empty trailers needed for tasks while maintaining a smooth flow of trailers in and out of our docks.
• Ensure all freight originating at the terminal has dimensions captured and maintains weekly DIMS compliance metrics.
• Ensuring compliance across all manifesting functions (inbound & outbound) at the dock level
• Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
• Recognize risks, problems, and work collaboratively with other stakeholders to achieve practical and speedy resolution.

2. Fleet Management

• Monitor fleet activities in the ELD Dashboard and Fleet management system to identify issues or upcoming maintenance and inspections.
• Coach drivers on HOS and DVIR to ensure 100% compliance
• Visually inspect assets
• Keep records of trailers in use and locations
• Coordinate repairs of assets with approved vendors
• Monitor and report fleet mileage per week and safe miles driven, along with revenue and cost per KM.

3. Driver Team & Relations

• Monitoring and enforcing activities and ensuring compliance with drivers and equipment.
• Recruit, onboard and complete qualification and training of new drivers
• Monitoring monthly training that must be renewed in the next 30 days and coordinating the same.
• Support dispatch on issues reported with drivers

4. Health, Safety & Compliance

• Lead the Health and Safety policies and training, and ensure 100% compliance with Health & Safety policies
• Collaborate with other TM’s on HSE initiatives.
• Ensure compliance with policies, procedures for safety and security, standards and regulations in force and participate in their improvement
• Investigate and resolve all incidents and accidents for people, vehicles, equipment and freight claims (OS&D).

5. People Management

• Supervision of Dock Workers, both employees and contractor/agency, directly and indirectly.
• Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal.
• Work with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.

6. Communications

• Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations.
• Communicating with dock operators, Steele’s divisions and resolving various problems and related complaints and implementing corrective measures and process improvements

7. Reporting

• Works with the Terminal Manager to track monthly performance stats for the dock.
• Daily capacity reporting, complete and submit daily activity logs.
• Tracking of daily revenue generated by cross-dock operations.
• Ensuring daily dock audit compliance.

8. Other Duties

• Some heavy lifting may be required.
• May be required to complete load transfers by hand.
• Forklift work as required to help the dock daily

9. Qualifications/Skills

• 5+ years' experience in a terminal setting in the transportation industry preferred.
• Trained in the Transportation of Dangerous Goods
• Forklift certified.
• WHMIS certified.
• Strong interpersonal, communication (verbal and written), and customer service skills.
• Strong problem-solving skills.
• Customer and sales-oriented.
• Ability to multitask and prioritize workload.
• Safety-oriented
• Proficient use of English, both written and spoken; additional languages considered an asset.
• Task-oriented–self–motivated.
• Familiar with National Safety Code and Provincial Transportation rules and regulations as they may apply.

10. Education and Experience Requirements

• Graduate/ post-secondary education (general stream), or a combination of education and experience. However, a minimum of secondary education.
• Previous Transportation or operational experience is preferred; various roles within transportation would be beneficial.
• Experience with TMS / WMS systems is a definite asset.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Experience leading a team of front-line employees and drivers.
• Strong leadership skills, including the ability to get things done through others and people development.
• Experience /Contributing to the development and management of an annual operating budget.

Are You a Good Fit? Think you’ve got what it takes? Are you ready to join a great team? Please submit your application today! Job Type Full-time & Permanent Schedule

• 8:00 am - 4:30 pm
• Monday to Friday
• In-person

Benefits

• Company events
• Comprehensive Health and Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Personal paid time off
• Paid Sick Leave
• Paid Study Leave
• Tuition reimbursement

Ability to commute/relocate

• Edmonton, AB: Reliably commute or plan to relocate before starting work (required).