Cafe Coordinator

Cafe CoordinatorPlatform Calgary
The Opportunity:You are drawn to Calgary’s thriving tech sector and looking to build a meaningful career that combines exceptional hospitality with hands-on operational leadership. If you excel at organizing day-to-day details, bringing creative ideas to life, and keeping team operations running smoothly in a fast-paced environment, this is your opportunity to shine as Platform Calgary’s Cafe Coordinator.Reporting to the Lead, Cafe Operations or designate, you will work alongside a mission-driven team committed to making Calgary the best place in the world to start and grow a tech company. As the Cafe Coordinator, you serve as both a key operational pillar for our café and a warm, welcoming presence for the tech community. From managing daily inventory and catering logistics to crafting internal content and guiding daily shift workflows, you ensure our café remains an energetic, efficient, and inviting front door to the Platform Innovation Centre.This is a full-time position. (37.5 hours/week)
The Day-to-Day Activities:The day-to-day activities of the Cafe Ambassador will include:As the Cafe Coordinator, your daily responsibilities will span across front-of-house excellence, back-of-house operations, catering, and community engagement:

• Front-of-House & Hospitality: Deliver high-quality service, manage POS transactions, and execute daily opening/closing procedures while welcoming the tech community.
• Inventory Management: Maintain stock levels, place recurring orders, and oversee FIFO rotation and waste logs to optimize efficiency.
• Catering Coordination: Support end-to-end catering operations, from calendar management and dietary coordination to physical setup and teardown.
• Marketing & Admin: Create promotional content for internal platforms and manage operational data entry, supplier reconciliation, and sales reporting in Square.
• Team Support: Provide real-time peer coaching to Cafe Ambassadors, assign daily task checklists, and maintain consistent quality standards.
• Safety & Maintenance: Verify maintenance logs, deep-cleaning schedules, and food safety protocols to ensure a safe, pristine environment.

Qualifications:The right candidate will bring a blend of hands-on café experience and organizational rigor:

• Experience: 1-3 years of front-of-house experience in a café, restaurant, or high-touch customer service environment. Experience handling inventory, catering, or basic floor guidance is considered a strong asset.
• Organizational & Multi-tasking Skills: Proven ability to manage concurrent priorities—balancing stock orders, customer service, and event catering without losing attention to detail.
• Communication: Strong interpersonal and written communication skills to liaise effectively with guests, vendors, internal teams, and cross-functional stakeholders.
• Technical Literacy: Comfort working with POS software (Square), workspace platforms (Nexudus), communication channels (Slack), and basic graphic creation tools (e.g., Canva) or an eagerness to master them quickly.

Platform Calgary Perks

• Comprehensive Benefits: We offer an excellent compensation package including group benefits, including a health spending or wellness spending account, starting on day one, RRSP matching, plenty of time off, a cellular allowance, and on-site parking.
• A Unique Work Environment: The Platform Innovation Centre is the front door to Calgary’s tech and innovation community, home to 100+ partners dedicated to helping companies start, grow, and succeed.
• Growth Opportunities: Work closely with café leadership and organizational mentors in a dynamic, supportive workplace culture.

Diversity and InclusionWe are fostering a culture of belonging that is diverse and inclusive. This begins with an equitable and accessible hiring process. We highly encourage applications from excluded and marginalized communities. You do not need to meet 100% of the qualifications to apply—if you think this could be the role for you and you bring something unique to the table, submit your application!
To apply, please upload your cover letter and resume.