Base Coordinator

Base Coordinator - CYAVPermanent Full-time Opportunity About SkyCare:SkyCare is on a mission to provide life-saving and essential air travel services across North America. We’re a dedicated team that takes pride in delivering the highest standards of safety, comfort, and care for every passenger. Our operations include charter and medevac flight services reaching as far North as the Arctic Circle and as far South as the Equator. As a privately-owned and family-operated Canadian air service provider, SkyCare operates from bases in Ontario and Manitoba. We’re looking for a motivated, detail-driven professional who shares our passion for excellence and precision in aviation operations. Why Join Us?

• Meaningful Impact: In the past year alone, SkyCare has performed thousands of charter and medevac flights throughout Manitoba, Ontario, and beyond, delivering essential services to remote communities
• Career Growth: Opportunities for professional development, career advancement, and training within aviation operations.
• Comprehensive Benefits: Extended health, vision, and dental care, life and long-term disability insurance, RRSP matching, and an employee and family assistance program.

Location: 704 South Gate Road, St. Andrews, Manitoba Salary Range: $20-$23 per hour (commensurate with experience and education) Term: Permanent, Full-time Reports To: VP of Charters and Domestic Services Job Summary:We are seeking a highly organized Base Coordinator with exemplary customer service skills to support the daily operations of our St. Andrews base. As a central point of contact for customers, pilots, aircraft groomers, and management, this role plays a critical part in ensuring smooth communication, efficient coordination, and exceptional customer service. This position combines administrative support, operational coordination, and front-line customer service in a fast-paced aviation environment. The successful candidate will thrive in a dynamic setting, possess strong organizational skills, and demonstrate the ability to manage multiple priorities while maintaining a professional and welcoming presence. Key Responsibilities:

• Serve as a point of contact for customers, pilots and visitors at the base
• Must be willing to work flexible hours, as needed operationally
• Welcome visitors and assist Charter Coordinator with customer arrivals, departures, and general inquiries.
• Coordinate daily communication between customers, pilots, aircraft groomers, maintenance personnel, and management.
• Answer incoming calls, emails, and operational inquiries, as required.
• Support coordination and work closely with SkyCare SOCC, including providing quotes to clients
• Support booking of resources such as crew accommodations or ground services.
• Coordinate office supplies, vendor services, and general office administration.
• Maintain cleanliness and overall organization of the front office/reception area.

Qualifications:

• High school diploma or equivalent
• 2+ years of experience in an administrative, customer service, receptionist, or coordination role
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
• Professional, customer-focused attitude with strong interpersonal skills
• Ability to adapt to changing operational needs and priorities

Apply online at https://skycare.applytojobs.ca/ We embrace each other’s unique qualities through our commitment to inclusiveness, equity, and accessibility. If you require accommodation during the selection process, please let us know. We encourage all qualified candidates to apply. We thank all applicants for their interest in SkyCare; however, only those candidates who are selected will be contacted. For more information about our company please visit https://www.skycare.ca/