Inside Sales Representative

Inside Sales Representative – Panel Build Solutions
Location: Cambridge, Canada Type: Full-Time
Who We Are: Since 1992, Powerhouse Controls has been on a mission to be recognized as a world-class, single-source drive and automation systems integration supplier. We bring exceptional technical and engineering experience to the table, but what really sets us apart is an unsurpassed level of passion and commitment. We listen, question, collaborate, analyze and assess until we’re completely convinced that our recommendation is the best solution possible. Powerhouse Controls is on the hunt for individuals who embody the spirit of innovation, collaboration, and integrity. We're not just seeking employees; we're searching for trailblazers who share our passion for shaping the future of control systems and automation. If you're fueled by the fire of creativity, if you're driven by a desire to collaborate with a diverse community of experts, and if your commitment to ethical excellence is unwavering, then you're exactly who we're looking for.
Position Overview:DTM is seeking an Inside Sales Representative to support our panel manufacturing business by preparing quotations, sourcing components, and serving as a key point of contact for customers throughout the RFQ process. This role works closely with customers, suppliers, engineering, and production teams to ensure accurate pricing, timely responses, and successful project execution.The ideal candidate has experience with industrial control panels, electrical components, or technical sales and enjoys working in a fast-paced manufacturing environment. Why Join Us? You will be joining an amazing team with an awesome culture! Below are more perks to joining us!
· Health/Dental Benefits · Increased Vacation · Profit Sharing · Birthdays off with pay · Flexible work hours · Fitness incentive · Career development · Social and Team building events · Charitable donation matching · RRSP/401K Matching · AAA/CAA Basic membership coverage What You’ll Do: Quotation & Estimating

• Review customer RFQs, specifications, and drawings.
• Prepare accurate and competitive quotations for industrial control panel builds.
• Develop material and labor cost estimates based on project requirements.
• Maintain quote records and track opportunities through the sales process.
• Follow up on submitted quotations and support the conversion of opportunities into orders.

Component Sourcing

• Obtain pricing, availability, and lead-time information from suppliers and distributors.
• Identify suitable alternative components when preferred products are unavailable or have extended lead times.
• Work with engineering and customers to approve substitutions when required.
• Monitor market conditions and supply chain challenges that may impact project pricing or delivery.

Customer Communication

• Serve as a primary contact for customers regarding RFQs, quotations, lead times, and project inquiries.
• Respond promptly to customer questions and requests for information.
• Coordinate with engineering, purchasing, and production teams to ensure customer requirements are clearly understood and addressed.
• Build and maintain strong customer relationships through professional and responsive service.

Quote Process Improvement

• Collaborate with internal teams to improve quoting tools, processes, and cost models.
• Assist in maintaining standard pricing databases, labor estimates, and component libraries.
• Identify opportunities to improve quote accuracy, consistency, and turnaround times.
• Support continuous improvement initiatives within the sales and estimating process.

Note: The key accountabilities are not an exhaustive list and other duties may be assigned as needed.
What You Bring: Required

• 2+ years of experience in inside sales, estimating, purchasing, or a related technical role.
• Understanding of industrial control panels, electrical components, or electrical manufacturing.
• Ability to read and interpret electrical drawings, bills of materials (BOMs), and specifications.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and ERP/CRM systems.

Preferred

• Experience in control panel manufacturing or electrical assembly.
• Familiarity with Allen-Bradley, Siemens, Schneider, Eaton, Phoenix Contact, or similar industrial product lines.
• Experience sourcing electrical components and managing supplier relationships.
• Knowledge of estimating and costing practices within a manufacturing environment.

Key Competencies

• Customer Focus
• Technical Aptitude
• Attention to Detail
• Cost Analysis
• Problem Solving
• Communication Skills
• Team Collaboration

Success Measures

• Accurate and timely quotations.
• Improved quote turnaround times.
• Effective management of component substitutions and supply chain issues.
• High customer satisfaction and responsiveness.
• Increased quote-to-order conversion rates.

Opportunity Awaits: If you’re ready for Empowering industry through practical innovation and take on a pivotal role in a company that’s redefining industrial automation, we want to hear from you. Together, we can build a future were innovation and excellence drive success. Apply Today! Powerhouse Controls is committed to providing a barrier-free interview process and accommodating applicants’ needs in accordance with Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the process, please contact our recruitment team.