Salesforce Administrator / Administrateur Salesforce

Calling all experienced Salesforce Administrators! Do you have strong analytical skills, able to multitask and work in a high-paced environment? We have an opportunity here for you. We are currently looking to hire a Salesforce Administrator to join our team in the Laval, QC office. What you will do:

• Understand and analyze business needs, design solutions based on needs, document functional requirements and assess business impact.
• Estimate and plan the tasks related to Salesforce development.
• Develop training materials and documentation, keep materials up to date, coordinate new user and ongoing training sessions.
• Successfully partner with internal customers at all levels, ranging from leadership to end-users, to identify and address areas of improvement, additional functionality, training and support.
• Manage ongoing support requests and administrative needs of users.
• Create and manage custom objects, fields and formulas.
• User administration including maintenance of profiles, roles and security.
• Implement and customize 3rd party add-ons (AppExchange)
• Work in and deploy from a sandbox environment to test all changes to business logic
• Assist management with vetting, selecting and implementing new Salesforce related technology solutions.

What we are looking for:

• Bachelor degree in Computer Science or related field.
• 3+ years of relevant experience in developing advanced solutions for Salesforce platform/ Force.com.
• 2+ years’ experience with advanced Apex and Visualforce development
• Salesforce certifications: Salesforce Advanced Administrator Certification, Salesforce Platform Developer I & II Certifications
• Proficient in data management.
• Advanced skills with Flows, Process Builder, Apex classes and triggers, custom objects, queries, tabs, layouts, permission sets profiles and reports.
• Advanced skills in managing the source code control; execute tests; deploy packages and any other technical tasks related to the Salesforce.
• In-depth knowledge of Salesforce products and their functionalities.
• Relevant experience with the Salesforce Mobile app.
• Advanced knowledge of the Salesforce limitations, tools, features, approaches and security requirements.
• JavaScript expertise, particularly as it relates to Salesforce.
• Knowledge of CSS and HTML.
• Strong competency in investigating issues using logs, database and network monitoring.
• Good working knowledge of security and privacy principles.
• Experience in managing systems projects from inception to implementation.
• Strong analytical approach to problem solving and solution development.
• Strong understanding of customer needs and satisfaction.
• Bilingual (English/French)

What is nice to have:

• Salesforce CPQ Specialist Certification.
• Experience with Data Loader and other data scrubbing and reporting tools.
• Experience working with Skuid.

Who is Group Elite? Group Elite is a Verint Strategic Partner that designs, implements, trains, and performs white-glove consulting services for Verint solutions. We work hand-in-hand with the Verint team, and their various partners, to make a Verint investment a success. We do this by performing Needs Assessments, refresher training, Quick Win Consulting Engagements, and custom integrations. Group Elite also has a Network Operations Center (NOC) based in Montreal to support our client’s technical needs with their software deployments. Our motto is “Our Experience is Your Advantage”; learn more by watching this short video. What benefits are available?

• Paid Health Insurance Premiums
• Competitive Pay
• Annual Vacation Allowance
• Collaborative Culture
• Flexible Work Schedule
• Fun Office Environment

Watch this video to catch a glimpse of our work environment: https://www.youtube.com/watch?v=ct4OxjJUS2w