Account Executive

The Account Executive leads our clients and our teams towards our strategic business focuses. This is a role that is equal parts account management and client services, and requires a ton of working with people—both internally and externally—as you will be acting as the client’s point of contact within the agency. Account Executive are incredible at relationship-building, have a strong work ethic, a positive, high-energy attitude, and crystal clear, direct communication style.
After 6 months, you will have demonstrated a high potential to grow within the company. You will be able to unite and rally multiple teams, stakeholders and clients along a rarely-straight line. You will have commanded respect, trust and confidence via on-the-fly critical thinking that leads us to successful work.
On a day-to-day basis, the Account Executive will be responsible for:
Leadership:

• Ownership of specific client projects, overall account administration, financial reporting
• Proactively flagging issues and opportunities to manager
• Embracing your role through initiative, proactivity and ownership.

Business Partnering:

• Articulating a clear and persuasive POV
• Representing Academy in a professional manner at all times to partners, clients, and vendors
• Contributing to competitive intelligence gatherings and reporting, admin, and status meetings

Account Management:

• Ensuring that all account management best practices are followed (contact reports, status reports, etc)
• Owning and enforcing scopes of work, budgets, schedules, deliverables and project goals.
• Contributing to planning/setting budgets, creating budget trackers, staying informed across all budgetary matters
• Leading projects with great attention to detail
• Understanding client preferences and styles in the way they work, including documentation, status formats, deck builds, etc.
• Working closely with the Account Coordinator and overseeing their tasks
• Embracing your role through initiative, proactivity and ownership.
• Leading client comms & facilitating larger meetings with multiple parties and stakeholders

Strategic Thinking:

• Contributing to the strategic direction of accounts by participating in brainstorms, briefings and kickoffs
• Demonstrating an understanding to the “why” behind tasks and projects
• Actively engage in collaborative strategic planning with cross-functional teams, working to align agency capabilities with client needs and objectives

Collaboration & Relationships:

• Contributing to and working to build strong, trusting, and proactive relationships; both internally and with clients
• A growing understanding and demonstration of critical thinking: does the work benefit the brand and the agency? Is the work integrated with our strategy on the account? Are we working efficiently?

Mentoring/Development:

• Working closely with junior team members: assigning tasks, overseeing deliverables, and offering guidance through learning opportunities

Creative Championing:

• Developing the first draft of a creative brief
• Ensuring creative projects run smoothly by proactively developing workbacks and internal reviews

Skillful Communication:

• Commanding meetings in a productive, enthusiastic manner.
• Fostering collaboration and teamwork with clients through open and constructive dialogue, encouraging feedback

The Account Executive will also routinely demonstrate the following:

• A high EQ
• Your strategic, out-of-the box thinking
• A relentless pursuit of clarity and organization
• Strong communication skills with the ability to hold direct, candid conversations with a calm, constructive demeanor
• An understanding of creative operations, dynamics and client relationships
• A team-oriented mentality
• A growing ability to ensure actions taken on an account are in the best interest of client and agency success
• An eagerness to learn and develop new skills
• Asks questions when things are unclear and are open and responsive to feedback
• An understanding of creative operations, dynamics and client relationships
• Embodies the Academy Guiding Principles & Academy Culture through their actions, work, and contributions to the agency
• Growing leadership and team management skills with demonstrated ability to supervise, delegate, and mentor the junior team
• 2-3 years of experience

Start Date: January 3rd, 2023Salary: $65K annuallyLocation: Toronto-based hybrid role. Benefits:

• Health & Dental Coverage
• Prescription Drug Coverage

Vacation - All staff at Academy receive:

• 3 weeks of vacation per year