AVP, Automation & Workflow

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$165,000 - $200,000 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The AVP, Product Group Owner, Automation and Workflow is accountable to lead a team of Product Owners, Business Systems Analysts, Technical leaders, and Intake and Advocacy Managers, and is responsible for ensuring that the Product Group and its Pods are creating value for the organization through initiative delivery that is aligned with business vision and strategy and consistently drives measurable outcomes. This entails aligning with other business & technical partners, and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing stakeholder feedback, and driving innovation for the Product Group.

The Product Group Owner should always consider how to maximize value, assess how the products and the delivery process can be continuously improved, contribute to a positive work environment, and ensure that work embodies the Agile principles of transparency, collaboration and engagement. The Product Group Owner will have a high level of interaction with both Technical and non-Technical Business Partners and Asset Owners, requiring a high level of skill in collaborative strategic vision and roadmap building, relationship management, change management, and communications, across all levels of executive leadership, up to and including at the SVP level.

• Extensive expertise and knowledge of specific domain or broad range of experience in technology domains, including understanding of in-house and third-party architecture integration
• Extensive knowledge of TD applications, systems, networks, innovation, design activities, best practices, business / organization, Bank standards, regulatory and compliance standards, and may fulfill a governance role
• Provides leadership and guidance to several teams across the enterprise and solves complex cross-department issues
• Participates in the development of business strategies
• Works autonomously on highly complex projects / issues / escalations which are diverse in scope and/or multi-faceted and often provides leadership and direction to the team
• Ensures solutions are consistent with organizational objectives
• Utilize subject matter expertise to introduce new products and technologies, or new versions of existing products or technologies, into the organization
• Reports to the VP, Enablement Platform

Shared Responsibilities:

SHAREHOLDER

• Ensure adherence to all delivery frameworks and methodologies, and applicable compliance requirements
• Ensure Product Group follows applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets), while ensuring risks are identified and monitored, and key controls and processes are effectively managed
• Lead relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
• Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
• Define the OKRs in partnership with Product Group Technical Lead and other stakeholders as required
• Protect the interests of the organization – identify and manage risks, and escalate nonstandard, high-risk transactions / activities as necessary
• Keep abreast of emerging industry trends, business needs/visions, and evolving regulatory requirements, assessing potential impacts to Digitization vision, strategy and backlog
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Cultivate and model a culture of care, support colleague growth, make an impact at work and in our communities by leading with authenticity and supporting well-being to represent TD's brand
• Be a visible leader, coach and TD Scaled Agile/Scrum Champion
• Connect the alignment of colleagues' contributions with the TD Shared Commitments
• Build and retain an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed to get things done
• Demonstrate inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
• Sustain, identify strong talent, recruit and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
• Champion Pod/Product Group/Product Family skill and capability development through mentorship, feedback, and coaching, by sharing knowledge and experiences and leveraging best practices
• Enable a continuous learning culture, sharing of knowledge across the team, and drive the desire to innovate in the team
• Lead the Product Group through change and create an environment where the team feels psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity
• Foster a high-performance culture by setting Pod, Product Group and Product Family targets and objectives, driving accountability and business results
• Manage employees in compliance with all human resources policies, procedures and guidelines of conduct

Skills, Education & Experience:

• Undergraduate degree and / or product certificate required
• Graduate degree preferred
• 15+ years of relevant experience (Hands-on Software Engineering and Technical delivery, Business delivery, Shared Services Delivery, including leading Delivery teams)
• Delivery tooling experience across and within the various SDLC practice areas
• 7+ years of Product Owner or Agile related delivery experience
• Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
• Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset
• Delivery experience within multiple TD business segments and technology areas considered an asset
• Solid Functional and/or technical knowledge of business automation and workflow systems, tools, and capabilities are considered an asset, specifically Blue Prism, UiPath, Pega, and Power Automate.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet