Sr. Consultant, QA Lead

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing:

As the Sr. Consultant, QA Lead, you will join the Business Banking Technology QA team. This is an individual contributor role working closely with the Director in the team. This role demand working with intake, BSA, development, solutioning and tech partners across the bank. Lead E2E Testing activities, focusing on the daily execution plan and support program team. Review processes and plan agreed to deliver, identifying areas for efficiency and improvement across Quality Assurance (QA) activities. Lead E2E planning, estimation, execution and QA delivery during SIT or UAT phase following CIBC process. Identify obstacles or risks that may impact a project’s timeline or success and provide regular status updates to QA and other technical partners. Maximize the QA delivery by adopting Automation to have continuous testing ability across Test Environments/Testing phases to ensure QA and Business Partners achieve their strategic objectives.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Technical Leadership and Collaboration – Leverage your experience leading QA, program, or development teams within financial services to drive complex application testing and foster

• strong partnerships across technology teams.

• Process Optimization – Identify and implement efficiencies and improvements in QA processes, ensuring alignment with established controls and standards.

• Data-Driven Decision Making – Investigate complex problems and synthesize information to communicate insights and recommendations effectively.

• Risk Management – Proactively identify obstacles or risks to project timelines or success, and provide timely updates and solutions to stakeholders.

• Continuous Improvement – Maximize QA delivery by adopting automation and continuous testing practices, contributing to the achievement of strategic objectives.

Who you are

• You have technical skills. You have more than 7 years of experience testing, leading QA, program, or development teams within financial services to drive complex application testing and foster strong partnerships across technology teams.

• You put our clients first. You engage with purpose to find the right solutions and go the extra mile because it's the right thing to do.

• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners, connecting with others through respect and authenticity.

• You love to learn. You're passionate about growing your knowledge and have a strong sense of curiosity.

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 23rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Group Problem Solving, Information Technology (IT), Quality Assurance (QA), Technical Leadership, Testing Methodology, Testing Strategies