Delivery Tooling & Data Platform, Lead

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

We’re looking for a technically driven and strategically minded Lead, Delivery Tooling & Data Platform team member who enables consistent, reliable, and scalable delivery tooling and data platforms across the enterprise. This role partners closely with business (product, finance, and strategy), corporate functions and technology teams to ensure tools and data platforms enable effective delivery, transparency, and decision‑making without creating unnecessary complexity or friction.

You are the bridge between data and business teams, bringing a blend of technical expertise, strong business process understanding, and a pragmatic approach to solution design. You harness deep data analysis to connect insight and execution, enabling informed decision-making and driving practical, business-aligned solutions. You serve as a trusted partner to stakeholders and lead the team’s analytics capability, enabling clarity, insight, and data-driven decisions across the portfolio.

The role is accountable for the oversight, configuration, optimisation, and integration of delivery tools and underlying data platforms that support delivery planning, execution, performance tracking, and reporting. The role ensures that delivery tooling and data capabilities are fit‑for‑purpose, well governed, and aligned to delivery operating models and enterprise needs. Acting as a subject matter expert and trusted partner, the role works closely with delivery, product, platform, analytics, and governance stakeholders. Reporting to the Leader, Solutions Delivery CoE, you will play a critical role in guiding Planview modernisation initiatives across the Interac ecosystem, supporting strategic outcomes, enterprise alignment, and continuous improvement.

What You Will Do:

• Guide as the Lead, Delivery Tooling & Data Platform owning the full lifecycle of the Planview Portfolios platform
• Configure, maintain, and optimise Planview modules, including:
  • Stakeholder management promoting cross functional collaboration to improve end-to-end delivery flow
  • Measure, and refine Agile metrics using delivery data such as cycle time, throughput, and trends to evaluate team health and customer value delivery
  • Enabling reliable delivery data through effective use of delivery data platforms reporting layers, and integrations
  • Ensure data from delivery tools is accurate, consistent, and accessible for analytics and reporting purposes
  • Design and implement reporting dashboards for stakeholders including C-suite
  • Partner with analytics, data, and platform teams to improve data reporting, automation, and integration leveraging AI
  • Financial management and budgeting
  • Resource and capacity planning
  • Time reporting
  • Strategic portfolio and investment management
• Lead or support system upgrades and rollouts of new Planview features and modules
• Provide application support, issue resolution, and performance optimisation
• Manage user access, roles, and resource lifecycle administration
• Define and maintain standards, controls, and usage guidelines for delivery tooling and data visualisations using:
  • MS Excel
  • Planview analytics and reporting tools
  • Power BI (Desktop and Pro)
  • SQL queries against Planview datasets
• Ensuring consistency, compliance, and appropriate use. Support governance forums by enabling accurate and timely delivery data and tooling insights that inform oversight and decision‑making
• Partner with stakeholders to understand portfolio, reporting, visualization and decision-support needs
• Translate business requirements into Planview reporting solutions
• Deliver tailored training (1:1 and group) for project managers, executives, and delivery teams
• Develop clear training materials, job aids, and reference documentation
• Present insights and recommendations to both technical and non-technical leadership audiences
• Collaborate across IT and business teams to drive adoption and continuous improvement
• Apply change management practices to ensure successful implementation and sustained usage
• Translates complex technical concepts into measurable business value, bridging the gap between data capabilities and organizational OKRs.

What You Bring:

• Excellent written and verbal communication skills, with the ability to influence and partner gracefully with senior leaders
• Strong focus on advanced data analysis, uncovering patterns and driving evidence-based decisions
• Bachelor’s degree in Statistics, Computer Science, Information Systems, Business or related fields
• 5+ years of hands-on experience with Planview Portfolios
• Comfort with Jira tools (nice to have)
• Advanced proficiency with Microsoft Excel, Tableau and Microsoft Access
• Proven experience using analytics and reporting tools (e.g. Power BI, Tableau, Power Platform)
• Training in SQL, relational databases management systems (RDBMS) such as SQL or MS Access and/or data analysis
• Experience working within or alongside a Portfolio Management Office (PMO/EPMO)
• Strong facilitation, mentoring, and conflict resolution skills
• Ability to coach at all levels—from hands on delivery teams to senior leadership
• Demonstrated success improving team health, delivery flow, and customer centric practices
• Excellent communication and storytelling skills, with the ability to influence without authority
• Planview Portfolios Administrator Certification (nice to have)
• Strong understanding of data flows, system integrations, and reporting architectures
• Experience with requirements gathering, testing, deployment, and vendor/SOW management
• Strong analytical, problem-solving, and conceptual thinking skills
• Familiarity with Agile, Scrum, iterative, and waterfall delivery methodologies
• A passion for continuous learning, psychological safety, and fostering inclusive team culture
• Eligibility to work full-time in Canada

What We’re Offering:

The hiring range for this position is $120,000.00 - $140,000.00, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

• Generous vacation and wellness days to help you recharge
• Comprehensive employer-paid benefits coverage for peace of mind
• Market-leading employer-funded RRSP program to invest in your future
• Flexible hybrid work model for better work-life balance
• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
• Pregnancy and parental leave top-up to support growing families
• Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.