Senior Analyst, Entitlement (6 Month Contract)

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a Senior Analyst, you'll play a key role within our operations team, focusing on control reconciliation and tax reclamation processes. You'll conduct daily reviews of entitlement payments, elections, and approvals to ensure event announcements are accurately set up in ADP, and oversee manual entitlement processing. Supporting escalations from Prime Brokerage and other key lines of business, you'll provide thorough and timely investigation and resolution of inquiries. You'll serve as the primary contact for the end-to-end Foreign/ADR tax reclaim process, including making elections to reclaim withholding tax, completing forms for various foreign tax authorities, and monitoring event statuses to ensure all certification forms are submitted and withholding tax is successfully reclaimed. Your responsibilities will also include performing daily, weekly, and monthly reviews of control accounts, participating in both external audit year-end reviews and internal reviews related to control items. Additionally, you'll regularly provide technical guidance and professional advice to junior staff, and may lead projects related to the development and implementation of new or revised policies, procedures, and standards. Please note, for internal candidates this role will be treated as a secondment.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Operational Excellence and Process Improvement - Apply your strong analytical skills to review operational processes and identify opportunities for efficiency. Participate proactively in project activities to enhance team performance and drive continuous improvement.
• Business Analysis and Change Management - Gather requirements, design or modify processes, and manage implementation. Collaborate with a wide variety of business partners to organize and lead operational changes, leveraging your understanding of alternate channel processes, systems, and applications.
• Relationship Building and Communication - Use your excellent verbal and written communication skills to develop relationships with internal and external business partners. Recommend client-focused solutions to operational challenges and represent your area of specialization in project development and implementation.
• Technical Guidance and Leadership - Provide professional advice and technical guidance to junior staff, and lead projects related to policy, procedure, and standards development.

Who you are

• You give meaning to data. You enjoy investigating complex problems and making sense of information, confidently communicating detailed findings in an impactful way.
• You're passionate about people. You find meaning in relationships and build trust through respect and authenticity, connecting with a diverse network of partners.
• You understand that success is in the details. Your keen attention to detail and critical thinking inform your decision-making and help you notice things others may miss.
• Your influence makes an impact. You recognize the importance of relationships and networks, inspiring outcomes by making your voice heard.
• You embrace and champion change. You continuously evolve your thinking and approach to deliver your best.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2027-01-29

Job Location

Toronto-81 Bay, 28th Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Analytical Thinking, Business Operations, Customer Service, Operations Management, Operations Support, Prioritization, Process Improvements, Technical Knowledge