Co-op Student, Learning Operations

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Co-op Student, Learning Operations

About the Role

As a Co-op Student, Learning Operations, you will support the coordination and delivery of learning experiences across the organization. Working closely with the Learning team, you will help maintain learning content and records in the Learning Management System (LMS), assist with program logistics, respond to routine learner questions, and prepare reports and materials.

This is a hands-on development opportunity for a student who is organized, curious, comfortable working with technology and data, and eager to learn how Learning & Development operates in a large, fast-paced organization. You will receive guidance and coaching as you build practical experience in learning operations, stakeholder support, and continuous improvement.

What You Can Expect

You will join a collaborative team focused on creating a positive learner experience and helping colleagues grow. You will contribute to meaningful work, learn from experienced team members, and have opportunities to develop practical skills in learning systems, program coordination, reporting, and professional communication. You will be working from our Brampton Head Office at 1 President’s Choice Circle 4 days a week.

What You'll Do

Learning Management System (LMS) Support

• Support routine LMS administration and maintenance activities under the guidance of team members.

• Upload and organize learning content, including courses, curricula, certifications, classes, and virtual sessions.

• Assist with learner enrolments, learning assignments, completion updates, and record maintenance.

• Test digital learning content, including SCORM packages, and document any issues for follow-up.

• Respond to routine learner access questions and escalate more complex technical issues as needed.

• Help maintain accurate course information and contribute to system clean-up and improvement activities.

Reporting, Data and Documentation

• Prepare recurring reports on learning participation, enrolment, and completion using established templates.

• Support ad hoc data requests by gathering, organizing, and validating information.

• Review learning records for completeness and accuracy and flag discrepancies for correction.

• Maintain trackers, process documents, job aids, and other team resources.

• Assist with simple data analysis and summarize observations for the team.

Learning Program and Event Coordination

• Support the coordination of virtual and in-person learning sessions, including scheduling, invitations, participant lists, materials, room setup, and catering where applicable.

• Provide logistical and technical support during live virtual sessions.

• Prepare facilitator and participant materials and confirm that session details are accurate and complete.

• Track follow-up actions, attendance, and learner feedback.

• Identify potential scheduling or logistics issues and escalate them to the appropriate team member.

Vendor and Financial Administration

• Assist with vendor setup documentation, invoice tracking, and statement of work administration.

• Support the collection and organization of information required for accruals, chargebacks, and invoice processing.

• Maintain accurate records and follow up on outstanding items with guidance from the team.

Collaboration and Continuous Improvement

• Work with Learning, HR, Finance, facilitators, and other partners to support learning initiatives.

• Provide timely, professional, and learner-focused service to internal stakeholders.

• Ask questions, seek feedback, and apply learning to improve the quality and efficiency of your work.

• Contribute ideas that could simplify processes, improve documentation, or enhance the learner experience.

• Support other learning operations activities and team projects as assigned.

What You'll Bring

• Currently enrolled in a post-secondary co-op program in Human Resources, Business, Education, Learning & Development, Communications, Data Analytics, or a related field.

• Interest in Learning & Development, employee experience, HR operations, or learning technology.

• Intermediate skills with Microsoft Office, particularly Excel, PowerPoint, Outlook, and Teams

• Experience with an LMS is an asset, not a requirement.

• Strong attention to detail and a commitment to accurate, high-quality work.

• Clear verbal and written communication skills.

• Ability to organize tasks, manage deadlines, and ask for support when priorities are unclear or competing.

• A collaborative, service-oriented mindset and willingness to learn from feedback.

• Professionalism and discretion when working with colleagues and learning information.

• Bilingualism in English and French is considered an asset.

What Success Looks Like

• Learning records, reports, and materials are accurate, organized, and completed on time.

• Learners and facilitators receive responsive, professional support.

• Issues are identified early and escalated with clear information.

• You demonstrate curiosity, reliability, and steady growth throughout the work term.

• You leave processes, trackers, and documentation a little better than you found them.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l’embauche :

$35,100.00 - $65,700.00 / 35.100,00$ - 65.700,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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