Terminal Manager

JOB DESCRIPTION
Midland Transport is seeking a results-driven Terminal Manager to lead the day-to-day operations for our Truro Terminal. This is a key leadership role responsible for ensuring the safe, efficient, and cost-effective movement of freight while maintaining exceptional service standards for our customers.
The ideal candidate is an experienced operations leader with a strong background in warehouse, distribution, transportation, and inventory management. You thrive in a fast-paced environment, enjoy leading teams, and are passionate about continuous improvement.
Midland is proud to offer a competitive salary and benefits package, including but not limited to:
• A flexible health, drug, dental, and vision plan
• Employee & Family Assistance Programs
• Health & wellness reimbursements, includes gym memberships, fitness classes or online workout programs
• Maternity leave top-up program (if applicable)
• RRSP matching program
• Opportunities to take part in job related training and development as well as 24/7 access to online curated learning
• Growth and progression opportunities within Midland and the larger network of the JD Irving group of companies
• Hybrid Work Schedule (if applicable) to provide you the flexibility to work from home up to 2 days per week
RESPONSIBILITIES

• Lead terminal transportation and/or courier operations to achieve budgeted targets related to cost, safety, service, quality, and asset utilization.
• Drive operational excellence through effective planning, execution, and performance management across all terminal functions.
• Foster a highly engaged workforce by promoting a positive culture, strong communication, and employee involvement.
• Lead, coach, and develop direct reports to achieve and exceed operational and financial performance objectives.
• Ensure the successful implementation and sustainability of the Irving Management System and continuous improvement initiatives.
• Champion a culture of safety, accountability, and operational discipline throughout the terminal.
• Demonstrate strong leadership and consistently model the Irving Values in all interactions and decision-making.
• Support talent development through coaching, performance management, succession planning, and employee development initiatives.
• Monitor key performance indicators (KPIs) and implement action plans to improve productivity, service quality, and overall terminal performance.
• Collaborate with cross-functional teams to identify opportunities for process improvements and operational efficiencies.

QUALIFICATIONS

• University degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related field.
• 4-7 years of progressive leadership experience in transportation, logistics, distribution, or operations management.
• Proven ability to lead teams and deliver strong operational and financial results.
• Excellent written and verbal communication skills, with the ability to effectively communicate across all levels of the organization.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Demonstrated leadership capabilities, including coaching, mentoring, employee development, and performance management.
• Strong problem-solving and decision-making skills with a focus on continuous improvement.
• Ability to build and maintain positive working relationships with employees, customers, and business partners.
• Experience managing budgets, operational metrics, and key performance indicators (KPIs).
• Proficiency with Microsoft Office applications and operational reporting tools.
• Strong understanding of safety, service, quality, and productivity standards within a transportation or logistics environment.
• Results-oriented mindset with a demonstrated ability to drive accountability and achieve business objectives.