Office Supervisor

JOB DESCRIPTION
With over 50 years in the Transportation industry, Midland Transport has grown into a dynamic company throughout Atlantic Canada, Quebec, Ontario and the northeastern United States. This continued growth and success has been driven by our professional and dedicated team of 1900 employees, drivers and owner operators as well as our Company Values that drives our Superior Quality Service.
Midland Transport is looking for a motivated individual to work as an Office Supervisor, reporting to the Terminal Manager at our Quebec City Terminal. We are looking for someone who has the drive to go above and beyond the call of duty in providing Superior Quality Service for our customers. Selected candidate will be a self-starter with a strong work ethic and a "Can Do" attitude.
Benefits To Joining Midland:

• A flexible health, drug, dental, and vision plan
• RRSP matching program
• Employee & Family Assistance Programs
• Life insurance and Disability benefits
• Health & wellness reimbursements, includes gym memberships, fitness classes or online workout programs
• Maternity leave top-up program
• Opportunities to take part in job related training and development as well as 24/7 access to online curated learning
• Growth and progression opportunities within Midland Transport and the larger network of the JD Irving group of companies

RESPONSIBILITIES

• Ensure all administrative duties are completed on time
• Conduct ongoing performance management to ensure office productivity and customer service standards are met
• Ensure Superior Quality Service is provided to our internal and external customers
• Schedule of office employees, oversee vacation requests and approval to always ensure appropriate staffing levels
• Support and promote continuous improvement
• Collaborate with other managers to implement required policies, procedures accurately, and to ensure that the goals, and objectives for the terminal are met
• Assist with terminal vendors invoices, terminal supply ordering and cost control
• Oversee terminal OSD functions
• All other duties as assigned

QUALIFICATIONS

• Education: Minimum post-secondary education/ College Diploma
• Years of Experience: 2-5 years' experience
• French and English are required (English is required: 50% possible communication with drivers from other provinces; French is required 50% communication, training sessions and meetings).
• French and English level: intermediate level.
• Strong Leadership skills
• Professional, accommodating, enthusiastic, and supportive demeanor
• Strong organizational skills and detail oriented
• Excellent problem-solving skills
• Ability to work under pressure and meet strict deadlines
• Functional working knowledge of Microsoft Office, including Word, Excel & PowerPoint

ABOUT US
Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.