JOB DESCRIPTION
Working 10-20 hours per week, the Part Time Appliance Sales Associate is focused on maintaining department standards, assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Part Time Appliance Sales Associate provides the highest level of customer service to customers with expert advice and detailed information required to close the sale. For this position you will receive a base salary with incentive opportunities for sales of Extended Protection Plans.
RESPONSIBILITIES

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Provide face-to-face assistance to customers with specialized and sound advice on all home appliance products as well as supporting products, warranty plans, pickup and delivery options, and payment and financing options, with the focus being on closing the sale.
• Work with a wide range of customers, including builders, designers, rental management companies, and homeowners to sell a wide range of appliance products.
• Prepare estimates, close the sale, and follow up on deliveries.
• Assist Customers with special orders and install sales.
• Maintain and develop relationships with customers, addressing and resolving customer needs and/or complaints.
• Meet personal and team productivity targets, achieving the weekly, monthly, and annual sales targets while meeting margin goals.

QUALIFICATIONS

• Professional Sales Experience with the proven ability to close the sale.
• Sales Experience in a fast-paced customer service and sales environment in Retail, Appliance Sales experience is an asset.
• Ability to work a flexible schedule including evenings and weekends.
• Adherence to company policies and procedures
• You will have to pass a standard background check.

ABOUT THE TEAM
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing