Tour Assistant (Summer Student)

Job Description:

Role Overview

The Seasonal Tour Assistant plays a key role in the day-to-day operation of our oyster farm tours. This position is responsible for guest communications to ensure each visitor enjoys a smooth, informative, and memorable oyster farm tour experience. This role is ideal for someone who enjoys working with people and is interested in aquaculture, or food-based tourism.

Key Responsibilities

• Respond to guest enquiries in person
• Provide clear information about oyster farm tours, tasting experiences, and safety requirements
• Welcome guests on arrival and assist with check-in
• Handle guest feedback and resolve queries in a friendly, professional manner
• Liaise with tour guides and farm staff to ensure tours depart on time
• Assist with basic retail sales (tickets, merchandise, oyster products)
• Process payments and reconcile daily sales
• Maintain accurate booking, sales, and attendance records

Skills & Experience

• Strong organizational and time‑management skills
• Excellent communication and customer service abilities
• Ability to work weekends, holidays, and peak tourism periods
• Previous experience in tourism or hospitality
• Interest in oysters, seafood, aquaculture, or agri‑tourism
• Experience working in seasonal or outdoor environments
• Friendly, welcoming, and professional
• Calm and adaptable in a busy, seasonal environment
• Team‑oriented with a proactive attitude
• Enjoys interacting with visitors from diverse backgrounds

Other information

• Location: 9539 Cavendish Road, Route 6, Cavendish
• Reporting to: Tours Manager
• Willing to work weekends

We appreciate all applications but only candidates chosen for an interview will be contacted.

Tagged as: 65210