CLIENT EXPERIENCE SPECIALIST

Beyond Physical is a growing women's fitness company in Montreal specializing in helping women 40+ improve their health, strength, confidence, and overall well-being.
Candidates choose Beyond Physical because we offer more than just a job. We provide a supportive, professional environment where team members can grow, develop their skills, and make a real impact in clients' lives. We offer full training, clear systems, opportunities for advancement, and performance-based earning potential.
We're looking for motivated people who want to build a long-term career with a growing company and be part of a team that values results, professionalism, and exceptional client experience.
About the role: Beyond Physical is a growing fitness brand specializing in helping women over 40 transform their health and confidence. We're hiring a Client Experience Specialist to guide new prospects through consultations, understand their goals, and help them enroll in the right program. This is a client-facing, relationship-driven sales role, not cold calling.
What you'll do:

• Conduct in-person consultations with prospective clients
• Run facility tours
• Complete discovery assessments to understand each person's goals and motivation
• Present program options and pricing
• Follow up with prospects and current clients to support retention and renewals

What we're looking for: A professional, ideally in their thirties to mid-forties, with strong interpersonal skills and some sales or client-facing experience - someone who listens well and builds trust quickly, and is coachable and comfortable following a structured process.
Compensation: Base salary plus uncapped commission on new enrollments and renewals.
Full training provided.

• Bilingual: English and French fluent
• Sales experience
• Great Personality and people oriented