Brick Supervisor, Operations

Appliance Canada - 51 Jobs

Montreal, QC

Posted today

Job Details:

Full-time

Management

The Brick is actively seeking to expand our management team.We need enthusiastic people with a great customer focused attitude! The winningcombination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

Reporting to the Store Manager, the Operations Supervisor will have the following responsibilities:

Maintain excellence in store merchandising, detail and customer service

Recruit, hire and develop staff through coaching, goal setting and conducting performance appraisals

Handle escalated customer service issues and offer solutions

Ensure 100% customer satisfaction

Lead by example, promoting teamwork within all departments

Ensure a high-level of data entry accuracy with minimal errors

Maintain store inventory levels and inventory accuracy

Control and reporting of Accounts Receivable and Accounts Payable

Understand, implement and ensure compliance with all Brick Group policies & procedures

Qualifications

High school diploma or equivalent; post secondary education an asset

2 or more years of customer service or sales experience

Previous retail Supervisory or Senior Associate experience an asset

Proven track record in customer service, operations and merchandising

Excellent verbal and written communication skills

Highly developed problem solving skills

Good time management skills and work ethic

The ability to promote an extreme level of excellence and pride in customer service and store detail

Flexibility to work any shift, including evenings and weekends, as required

Why The Brick

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

Competitive remuneration package that will commensurate with experience

Career progression potential with plenty of access to ongoing personal and professional development

Employee discounts

A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to

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Frequently Asked Questions

Where is this Brick Operations Supervisor role located?

This position is based in Montreal, QC.

What kind of responsibilities does the Brick Operations Supervisor have?

Responsibilities include maintaining store merchandising and customer service, recruiting and developing staff, handling escalated customer issues, ensuring 100% customer satisfaction, leading teamwork, managing data entry accuracy, inventory levels, and accounts receivable/payable, and ensuring policy compliance.

What qualifications are required for this Brick supervisor role?

A high school diploma or equivalent is required, with 2+ years of customer service or sales experience; retail supervisory experience is an asset, along with strong communication, problem solving, time management, and a commitment to excellence in service.

What are the scheduling expectations for this job?

Flexibility to work any shift, including evenings and weekends, as required.

What benefits are offered with this Brick role?

The role comes with a flexible benefits package including health, dental, and paramedical services for you and your family, plus employee discounts and career development opportunities.

Is this a full-time position and what is the salary range?

This is a full-time position, but the salary range is listed as $0.00–$0.00 per hour in the posting.

What company is hiring and what is the job title?

The Brick is hiring for the role of Brick Supervisor, Operations at Appliance Canada.