Bilingual Service Coordinator

Our client is seeking a Bilingual Service Coordinator to join their team in Toronto, ON. As a Bilingual Service Coordinator, you will act as the commercial link between product lines, field service representatives, and the customer during the execution of regional project orders. If you're energized by customer advocacy, clear communication, and continuous improvement, this role is built for you.

Job Title: Bilingual Service Coordinator

Location: Toronto, ON

Pay Rate: $35/hr

What's the Job?

• Serve as a customer advocate by communicating the appropriate level of urgency to operational contacts and escalating issues to management when necessary.
• Develop and maintain relationships with internal and external customers within the assigned territory or vertical segment.
• Support the deployment of corporate initiatives such as Lean (e.g., 5S), MESH, and EBS.
• Promote proactive project management through accurate, timely communication with internal partners and external clients regarding schedule status, acceleration, change orders, logistics, and financial management of orders.
• Work in compliance with occupational health and safety laws and regulations, while participating in departmental Lean activities to improve continuous flow, reduce material handling, and enhance efficiency and product quality.

What's Needed?

• High school diploma.
• Bilingual in French and English.
• Minimum of two (2) years of customer service experience.
• Legally authorized to work in Canada without corporate sponsorship.
• Strong customer focus and interpersonal skills, with exceptional organizational and project management abilities to manage a high volume of transactions (orders, emails, and phone calls).

What's in it for me?

• Opportunity to be the key communication bridge between customers, field teams, and internal partners.
• Chance to contribute to continuous improvement goals focused on productivity, quality, and safety.
• Role that supports proactive project coordination, including schedule updates, change orders, and logistics coordination.
• Involvement in Lean manufacturing at the departmental level using Lean tools and philosophies.
• Daily use of Microsoft Office tools (Outlook, Word, Excel, PowerPoint, and SharePoint) to keep work organized and accurate.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.