Flight Follower

Job Summary

The Flight Follower, reporting to the Manager - Quebec TMH, is responsible for supporting safe and efficient flight operations by monitoring all phases of company flights in accordance with established procedures. This role acts as a key communication link with the client, ensuring timely and accurate information flow throughout each flight. The Flight Follower also manages logistical arrangements for Project staff, reviews Flight Reports for completeness, and prepares invoices to support operational accuracy and client service.

Join the Summit Helicopters team today by applying through the job posting!

Essential Responsibilities

• Monitor flight progress from departure to destination or handoff.

• Provide weather updates, runway conditions, and relay METAR/TAF changes.

• Ensure compliance with company policies, Transport Canada regulations, and client requirements.

• Liaise with clients, pilots, and management through phone and email.

• Confirm trip details, customer requirements, and provide flight status updates.

• Coordinate Irregular Operations including flight changes, client notifications, crew coordination, and FBO requirements.

• Review Flight Reports for accuracy and completeness.

• Arrange travel, accommodation, and logistics for project staff.

• Order administrative, facility, and operational supplies as requested by the Manager.

• Perform any other related duties as requested by the supervisor.

Qualifications & Experience

• Holders of a flight regulator certificate will be given priority.

• Previous experience in aviation, logistics, or a related operational field is an asset

• Experience in coordination, communication, or operational support roles is beneficial

• Detail oriented with the ability to manage time-sensitive tasks in a fast paced environment

• Ability to work independently with limited supervision

• Air Operator Radio License considered an asset

• Must meet pre employment drug and alcohol testing requirements

• Must be able to obtain and maintain airport security clearance

• Strong communication, organization, and multitasking skills

What We Offer

• Opportunity to contribute to a high-profile, mission-driven provincial air ambulance program

• Stable, long-term operation with modern aircraft and professional crews

• Collaborative working environment with strong safety and clinical integration

• Competitive compensation and benefits package