Service Coordinator

Our client, a leader in the service industry, is seeking a Service Coordinator to join their team. As a Service Coordinator, you will be part of the Service Department supporting customer service and dispatching operations. The ideal candidate will demonstrate high energy, excellent organizational skills, attention to detail, and strong communication abilities, which will align successfully in the organization.

Job Title: Service Coordinator

Location: Brampton, ON

Pay Range: $20/hr - $23/hr

Shift: 9:00am - 5:00pm, Hours Per Shift: 7

What's the Job?

• Receive, enter, and check Accounts Receivable for service requests in the ACE system
• Schedule customer phone requests for service and communicate with the Service Resource Center
• Take ownership of service calls from creation through completion, escalating issues as needed
• Reassign work based on current workloads and priorities, ensuring timely service delivery
• Maintain regular contact with customers to communicate status updates and resolve complaints professionally

What's Needed?

• High school diploma or equivalent with at least 3 years of experience in customer service or dispatching
• Proficiency with computers and Windows applications; Oracle experience is a plus
• Strong organizational skills, attention to detail, and excellent communication skills
• Ability to perform administrative duties including scheduling, invoicing, and inventory management
• Ability to handle customer inquiries professionally and maintain confidentiality at all times

What's in it for me?

• Opportunity to be part of a dynamic and growing service team
• Engage in meaningful work that makes a difference for customers and the organization
• Develop valuable skills in dispatching, customer service, and administrative operations
• Work in a supportive environment that values diversity and inclusion
• Contribute to the success and growth of the company with your expertise

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.