Restaurant Manager

Restaurant Manager

Restaurant Lupo Inc.
Location: Vancouver, British Columbia, Canada

About Restaurant Lupo Inc.

Restaurant Lupo Inc. operates Lupo Restaurant, a renowned Italian fine dining destination in Vancouver's Yaletown district. Known for handcrafted Italian cuisine, exceptional hospitality, and an elegant dining atmosphere, we are passionate about creating memorable guest experiences while fostering a collaborative and supportive workplace for our team.

About the Role

We're seeking an experienced Restaurant Manager to lead our front-of-house operations and deliver exceptional guest experiences. You'll work closely with the Executive Chef and leadership team to oversee daily restaurant operations, inspire a high-performing team, and ensure the highest standards of service, food quality, and operational excellence.

Key Responsibilities
Oversee the day-to-day operations of the restaurant.
Lead, coach, schedule, and support front-of-house team members.
Recruit, onboard, train, and develop restaurant staff.
Deliver outstanding customer service and resolve guest concerns professionally.
Partner with the kitchen team to maintain exceptional food quality and service standards.
Manage labour costs, operating expenses, and departmental budgets.
Monitor inventory and coordinate purchasing of food, beverages, and restaurant supplies.
Ensure compliance with food safety, sanitation, and workplace health and safety standards.
Monitor sales performance and implement initiatives to improve profitability.
Coordinate reservations, private events, and special promotions.
Prepare operational reports and monitor key performance indicators (KPIs).
Foster a positive, inclusive, and customer-focused team culture.
What You'll Bring
Diploma or bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
Previous restaurant or hospitality management experience.
Strong leadership, coaching, and team development skills.
Excellent customer service, communication, and conflict resolution abilities.
Knowledge of restaurant operations, budgeting, inventory management, and labour planning.
Strong organizational and problem-solving skills.
Ability to thrive in a fast-paced hospitality environment.
Flexible availability, including evenings, weekends, and holidays.
Food Handler Certification, Serving It Right certification, and fine dining experience are considered assets.
Tools & Technologies
Point-of-Sale (POS) Systems
OpenTable or similar reservation platforms
Microsoft Office 365
Microsoft Excel
Microsoft Teams
Restaurant365 or similar restaurant management software
Inventory Management Systems
Scheduling Software (7shifts, Deputy, or similar)
QuickBooks (where applicable)
Toast POS
Square POS
Why Join Restaurant Lupo?
Competitive salary and employee benefits
Opportunities for career growth and professional development
Supportive and collaborative team environment
Work in a respected fine dining restaurant known for exceptional hospitality
Employee meals and staff discounts (where applicable)
Be part of a passionate team dedicated to delivering outstanding guest experiences

If you're a hospitality leader with a passion for exceptional service and team development, we'd love to hear from you.

Apply today and join Restaurant Lupo Inc. as our next Restaurant Manager!