Customer Service and Leasing Coordinator

Every day, our passionate team makes a difference for residents. A human-to-human approach is at the heart of our company philosophy. Furthermore, COGIR Real Estate's success is based on excellent teamwork between the various departments and on all the people who have joined the company over the past 25 years.

POSITION DESCRIPTION:

At Cogir Real Estate, people are at the heart of our philosophy, both for our team and our clients. Our success is built on teamwork: it's with people like you that we go further!
Do you want to join a team passionate about real estate and people? Look no further! Day and weekend shifts available.

ROLE AND GENERAL RESPONSIBILITIES:

• Assist your immediate superior and other team members with their daily tasks and administrative duties
• Complete all required rental documentation, including credit inquiry forms
• Ensure customer satisfaction objectives are met
• Follow up on dossiers, monitor schedules, issue reminders and obtain requested information in a timely manner in keeping with established time limits
• Follow up with clients
• Greet visitors
• Maintain the different registers
• Maintain the residence directory
• Make appointments
• Manage customer inquiries
• Prepare rental activity reports and process renewal requests on demand
• Produce required reports
• Provide a high level of customer service
• Rent out vacant apartments in the building
• Update different administrative forms and documents

EXPERIENCE AND QUALIFICATIONS:

• Ease in the use of computer tools
• Bilingualism both oral and written
• Good sense of interpersonal communication
• A good working knowledge of sales techniques
• A working knowledge of the software system Hopem (an asset)
• Experience in sales
• High availability, evenings and weekends

BENEFITS:

• Annual Performance Bonus
• Salary to be discussed
• Free parking
• Sick days and time off for family obligations
• Floating days off
• Social leave
• Vacation
• Human management approach
• Challenging opportunities, up to your ambitions!
• Ongoing training
• Schedule adapted to your needs and operations (flexible)
• Career Opportunity
• Recognition program

JOB STATUS: Permanent: Full Time JOB SCHEDULE: Day time