Dispatcher

Drake International

North York, ON

Closed

This position has been closed and is no longer accepting applicants.

Job Details:

Full-time

Experienced

As a Dispatcher, you will coordinate drivers, vehicles, and deliveries to ensure schedules run smoothly and customers receive excellent service. You will communicate with drivers, monitor routes, update delivery schedules, and quickly respond to any changes or issues. This role is ideal for someone who enjoys staying organized, solving problems, and working in a fast-paced environment.

Skills

Strong communication and customer service skills
Excellent organizational and multitasking abilities
Time management and scheduling
Problem solving and quick decision making
Attention to detail
Computer proficiency and data entry skills
Knowledge of GPS and dispatch software
Ability to work under pressure
Teamwork and coordination
Good phone etiquette

Requirements

High school diploma or equivalent
Previous experience in dispatching, logistics, transportation, or customer service is an asset
Proficiency in Microsoft Office and dispatch software
Strong verbal and written communication skills
Ability to prioritize multiple tasks in a fast-paced environment
Good knowledge of local roads and routes is an advantage
Strong organizational and problem-solving skills
Ability to work flexible shifts, including evenings or weekends if required
Ability to remain calm and make sound decisions under pressure
Legal authorization to work in Canada

#Transportation jobs

Frequently Asked Questions

What is the job location for this Dispatcher role?

This position is based in North York, ON.

What type of employment is this Dispatcher job?

This is a full-time position with Drake International.

What are the main responsibilities of a Dispatcher in this role?

You will coordinate drivers, vehicles, and deliveries, monitor routes, update delivery schedules, communicate with drivers, and respond quickly to changes or issues.

What skills are important for the Dispatcher position?

Strong communication, customer service, organizational and multitasking abilities, time management, problem-solving, attention to detail, and proficiency with dispatch software and Microsoft Office.

What experience is required or preferred for this Dispatcher job?

Previous experience in dispatching, logistics, transportation, or customer service is an asset.

Are there any specific working hours or shifts for this role?

The role requires the ability to work flexible shifts, including evenings or weekends if required.