Codet inc.
Magog, QC
Posted 3 days ago
Job Details:
Full-time
Management
Maintain/develop a good relationship of trust with the client
Respond to emails
Answer the phone
Submit the quotes
Distribute documentation such as leaflets, catalogs
Develop new business opportunities
Present new product
Maintain up-to-date customer information in the Sugar CRM system
Explain policy: price, delivery, warranty, return of goods and customer credit
Track STOCK Bo orders for distribution and notify customers
Advise and assist customers (sales, issues, training, credit)
Perform double checks of orders entered into the computer
Managing Authorization Numbers for Returns
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Frequently Asked Questions
This position is based in Magog, QC.
This is a full-time position.
Maintain and develop client relationships, respond to emails and phone calls, submit quotes, distribute documentation, develop new business opportunities, present new products, keep CRM data up to date, explain policy details, track stock orders, advise customers, double-check orders, and manage authorization numbers for returns.
The Sugar CRM system is used to maintain up-to-date customer information.
Policy details such as price, delivery, warranty, return of goods, and customer credit are explained to customers.
Responding to emails and answering the phone, submitting quotes, distributing leaflets and catalogs, and advising and assisting customers on sales, issues, and credit.
