Program Manager, Mental Performance

CFMWS - WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we're more than just a workplace; we're a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

As the Program Manager, Mental Performance, you will play a pivotal role in shaping the future of mental performance coaching services offered on military bases across Canada, in order to enhance the operational readiness of the Canadian Armed Forces. You will provide technical support and leadership to the Mental Performance teams that are already established on select bases, while assessing the need for services and overseeing the growth of Mental Performance capabilities on other bases. You will be responsible for developing and implementing program delivery standards and policies, building novel approaches to measure program success, and reporting on the impact of mental performance services on operational and tactical outcomes of relevance to Canadian Armed Forces leadership. This role integrates operational, tactical, and strategic responsibilities, ensuring alignment with organizational goals and the needs of diverse stakeholders.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

Master's degree in Sports Psychology, Kinesiology, Health Studies or a related field AND some years of experience in managing the delivery of mental performance coaching services

AND

Current Canadian Sports Psychology Association (CPSA) Professional Member

Current CPR and Standard First Aid certification

Experience

In planning, developing, organizing, and managing programs and projects

In drafting, applying and interpreting policies, procedures and regulations

In conducting research and analysis of programs and interventions

In delivering mental performance coaching

In managing and negotiating contracts

In budget administration

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS

Bilingual (English and French) Essential

Reading: Functional

Writing: Functional

Oral: Advanced

BENEFITS AVAILABLE

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting:

OTHER INFORMATION

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

START DATE

06 July 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.