Siemens Mobility
Raleigh
Closed
Job Details:
Elevate electric mobility by managing service strategies for EV charging solutions and enhancing customer satisfaction. Seeking a proactive leader to drive technical excellence and collaboration. As a Service Product Manager, you'll define and optimize service offerings while overseeing the spare parts lifecycle for high-powered EV chargers. This role demands a proactive approach in facilitating cross-functional collaboration and a deep understanding of customer needs. You will directly impact service delivery and innovation within the electric vehicle industry. Key Responsibilities: • Create comprehensive service offerings for EV charger models • Lead the management of spare parts throughout product lifecycle • Act as a liaison for customer feedback with R&D and service teams • Implement specific market research strategies to identify needs • Monitor spare part management performance and quarterly reviews Requirements: • Bachelor's degree in engineering or 5+ years of relevant experience • 3+ years in similar product management roles • Strong skills in SAP and other ERP tools • Proven ability to communicate complex information effectively • Flexibility to travel occasionally for business needs Transform EV charging services through effective management and strategic collaboration across teams, shaping a bright future in electric mobility.