PIC Wealth Associate - Markham

Purpose

The Wealth Associate role has been created to develop client focused talent in Private Investment Counsel (PIC). Wealth Associates are supported through the WealthAssociate Advancement Program (WAAP) and by working closely with Market Leads, Portfolio Managers and Associate Portfolio Managers. WAAP provides technical and readiness training to support in role development. Program Managers and Market Leads coach and support Wealth Associates, maintaining oversight of performance coaching, business plan development and relationship management responsibilities. As the Wealth Associate progresses, they will manage client relationships, partner with PIC registrants, and deliver an optimal client experience. They will also work with Scotia Wealth partners to deliver the comprehensive Scotia Wealth Management offering. The role is growth oriented, entry level, and suitable for individuals who expect to advance their career and obtain registrant status with a provincial securities commission. Upon successful completion of the program and achievement of registrant status, Private Investment Counsel may offer a Relationship Manager position.

Accountabilities Support Overall Market Book of Business

• Ensure a comprehensive understanding of PIC's value proposition in relation to client financial needs, risk tolerance and long term objectives.
• Stay abreast of changes in client circumstances, market factors, capital market and economic conditions.
• Support Market Lead & Relationship Managers with book of business analysis, development of business development strategies and initiatives to raise the business brand, presence and profile in market.

Client Service & Relationship Management

• Collaborate with Market Leads, Relationship Managers and administrators to satisfy client needs.
• Respond to client inquiries & servicing needs in a timely, responsive and approachable manner, demonstrating professionalism, emotional intelligence and effective interpersonal skills.
• Proactively identify strategies to address client needs and discuss with CRIA, Market Lead and Relationship Manager(s), including escalations that require immediate attention.
• Prepare, analyse and present reports and recommendations to clients in collaboration with CRIA and/or the Relationship Manager.
• Participate in the development of financial plans with the Relationship Manager.
• Review processes and provide recommendations to improve the client experience and enhance delivery effectiveness.
• Work closely with the Team of Experts to ensure client life goals are addressed.

Business Development

• Support assigned Relationship Manager(s)/Region with a business plan to manage sales activity, pipeline management and revenue forecasting in alignment with firm practices.
• Conduct prospecting activities to contribute to business growth and develop a healthy pipeline that transitions prospects to becoming PIC clients, using Salesforce to maintain accurate records.
• Prepare final draft of client portfolio reports, presentation materials, proposals, meeting agendas and other materials supporting client meetings.
• Maintain a solid understanding of client needs and objectives to identify opportunities to expand the relationship across the Scotia Wealth offering.
• Manage activities that grow the business through lead identification, prospect development and existing client relationships.
• Implement event based marketing programs, including development, approvals and execution of seminars, branch presentations and workshops with internal partners and externally (e.g., Clients, Centers of Influence).
• Follow up on leads from Centers of Influence and develop and distribute client communication and marketing materials.
• Maintain awareness and ensure compliance with all procedures, regulatory activities and guidelines (Privacy, AML, ATOF, FCAC, KYC, Occupational Health & Safety, Business Conduct).
• Participate in compliance and identify actions or changes in policy and/or procedures to remediate non compliance.
• Minimise the Bank's overall exposure to risk.
• Support Portfolio Managers and Associate Portfolio Managers in maintaining client portfolios in accordance with established firm strategy.
• Adhere to bank and firm standards, policies and business practices to ensure regulatory and compliance requirements are met.
• Escalate, document and report any unusual, suspicious or fraudulent activity per established procedures.

Career Development/Program Milestones

• Progression depends on milestone completions: accreditation(s), meeting defined performance thresholds, acquiring experience and displaying minimum skill levels to supervisor.
• The program empowers employees to take control of their learning and career journey.

Team Membership

• Contribute to effective team functioning and positive environment, fostering empowerment, innovation and engagement.
• Build effective relationships across business lines, internal and external stakeholders.
• Maintain high level of client service and effectively resolve or elevate client issues as needed.
• Facilitate a culture of open and honest communication.
• Participate in coaching sessions, touch bases and team meetings.
• Encourage new ideas and approaches.
• Actively share knowledge to enhance development of all team members.
• Support a healthy work environment free from discrimination, harassment and violence, ensuring a caring, welcoming and safe workplace.
• Value diversity, talents and commitment of all employees and partners worldwide.

Education / Experience

• Post secondary in Business, Economics, Accounting or Finance.
• CSC credential.
• Earn or be in the process of attaining CIM accreditation.
• Enrolment in or completion of CFA program is an asset.
• Strong knowledge or enrolment in or completion of CFP is an asset.
• Strong knowledge or enrolment in or completion of LLQP is an asset.
• Industry experience and/or investment management knowledge is an asset.
• Knowledge of Scotiabank products and services is an asset.
• Strong interpersonal, communication and listening skills.
• Team results / goal oriented mindset.
• Self motivated, disciplined and able to work independently and within a team.
• Ability to balance multiple and conflicting priorities.
• Desire to work in a dynamic, fast paced environment.

Ongoing Education / Development

• Must complete CIM within 24 months.
• Must be willing to work toward achievement of registrant status with provincial securities commission.

Location(s)

Canada - Ontario - Markham

Legal and EEO Statement

Scotiabank is committed to creating an inclusive, accessible environment for all and encourages applicants from all backgrounds to apply.