Citibank (Switzerland) AG - 2 Jobs
Mississauga, ON
Job Details:
For additional information, please review . Role summary We're hiring a Head of Design Systems to lead the strategy, technology, and creative direction of our enterprise-wide design system that powers digital experiences across businesses and functions. This leader will be both a seasoned design craft practitioner and a strong engineering-minded platform owner-accountable for the visual digital brand, the system's component library and code, governance, documentation, and adoption. You'll manage a global, multi-disciplinary team of designers, design technologists/developers, strategists, writers, and producers, and you'll own our design and research tool portfolio (e.g., Figma Enterprise, research/analytics platforms). A deep understanding of AI (generative AI and agentic AI) and digital accessibility is essential to transform our platform into an AI-powered, scalable foundation that accelerates innovative, creative, compliant delivery in a regulated environment.Guide creative expression across retail, commercial, institutional, and employee experiences, balancing brand distinctiveness with regulatory and accessibility requirements. Agentic workflows for design-to-code, pattern suggestions, component development and migration, unit testing, and knowledge & documentation playbooks.Knowledge & retrieval over documentation and usage guidelines (RAG), plus evaluation frameworks, guardrails, and auditability to meet model-governance expectations. Embed WCAG (latest versions) and regional requirements into tokens, components, patterns, and governance-treating accessibility as a default.Partner with Content Design and Engineering on CMS strategy (e.g., headless CMS such as Adobe Experience Manager (AEM , ensuring components, patterns, and editorial workflows are integrated, versioned, and accessible.Hands-on fluency with modern front-end stacks (TypeScript, React/Angular or Web Components, Storybook, design tokens, theming) and CI/CD practices; ability to set PR standards and release/versioning policies. Proven art direction experience with a strong visual sensibility and motion principles applied to systemized UI. Practical experience applying generative/agentic AI to design and engineering workflows (code generation/review, unit testing, documentation playbooks, migration support, RAG) with guardrails, evaluations, and governance. Deep knowledge of digital accessibility and WCAG, assistive tech, and how to embed accessibility into tokens/components and SDLC gates.Experience shipping products across multiple businesses and functions with i18n, L10n, and RTL considerations and regulatory/locale constraints. Exceptional stakeholder management and communication; ability to partner with CIO/CTO, Design Leadership, CMO, Enterprise Architecture, Risk/Compliance, and Product leadership. Experience with headless CMS (AEM), structured content modeling, and editorial workflows. Familiarity with developer portals, npm/private registries, monorepos, and visual regression testing.AI impact: Agentic workflows in production (component development/migration tools, unit-test generation, knowledge/playbook automation); measurable cycle-time and quality improvements.