Product Director

Department: Product

Employment Type: Permanent - Full Time

Location: Toronto

Reporting To: Senior Director of Product

Description Dye & Durham, a leading global provider of cloud-based software and technology solutions, is focused on an unwavering commitment to customer excellence and to the personal and professional growth of its employees. We are seeking an entrepreneurial Senior Product Designer to lead design and discovery for new products from concept to launch. This is a unique opportunity to shape product direction from the ground up in a fast-paced, collaborative environment where design leadership directly impacts business outcomes.

We are seeking an experienced Product Director to lead the vision, strategy, and delivery of innovative SaaS solutions for the legal industry in Canada and beyond. This is both a strategic and highly hands-on role - you'll shape product direction while actively driving execution to ensure successful launches and continuous improvement.

You will own the product lifecycle end-to-end: from identifying market opportunities and defining requirements to overseeing development, launch, and iteration. Success will be measured by your ability to deliver impactful products that meet business objectives, address market needs across multiple regions, and achieve strong adoption and performance metrics.

Key Responsibilities

• End-to-End Product Ownership - Lead the full lifecycle from ideation, research, and requirements to development, launch, and post-launch enhancements
• Strategic Vision & Execution - Develop and communicate a clear product strategy aligned to business goals while being hands-on in delivery
• Market & Customer Expertise - Conduct market research, competitor analysis, and customer interviews to validate ideas and guide decisions across Canada, UK, and Australia
• Roadmap Development - Define and prioritize a product roadmap balancing immediate deliverables with long-term objectives
• Cross-Functional Leadership - Partner with engineering, design, sales, marketing, and legal teams to ensure successful product delivery
• Requirements Definition - Translate business needs into detailed product requirements, user stories, and use cases
• Performance Monitoring - Set success metrics, analyze performance data, and drive iterative improvements
• Stakeholder Management - Communicate progress, roadmaps, and results to leadership and other stakeholders
• Team Leadership - Manage and mentor product analysts and product owners as required

Skills, Knowledge & Expertise Essential

• 8+ years of product management experience in SaaS or B2B environments
• Proven success launching and iterating complex software products
• Strong understanding of agile methodologies
• Ability to balance strategic thinking with hands-on delivery
• Excellent stakeholder management, communication, and presentation skills
• Experience leading cross-functional teams without direct authority
• Analytical mindset with the ability to leverage data for decision-making
• Ability to manage small product teams and foster collaboration

Preferred

• Experience in Legal Tech or deep knowledge of the legal industry
• Understanding of the Canadian legal landscape
• Experience building scalable products for multiple regions
• Background in Lean Startup or other iterative product development frameworks
• Bachelor's degree in Computer Science, Business, Engineering, or related field (Master's degree a plus)

Job Benefits At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity. Please note, if this role is based in South Africa, all applicants must have the legal right to live and work in South Africa. Proof will be required during the recruitment process Do you share our DNA?

• We ask how tomorrow can be better than today
• We are passionate about solving our customer's challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogue
• We take ownership and celebrate together