Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our dynamic dental practice. The ideal candidate will be responsible for managing front desk operations, providing excellent customer service, and ensuring smooth communication between patients and dental staff. This role requires proficiency in electronic medical records and familiarity with dental office procedures.

Duties

Greet patients warmly and assist them with check-in and check-out processes.
Manage appointment scheduling, confirmations, and cancellations using Cleardent software.
Handle patient inquiries via phone systems, ensuring clear communication regarding services, insurance, and billing.
Maintain accurate electronic medical records (EMR) and ensure compliance with privacy regulations.
Process patient payments and manage insurance claims efficiently.
Collaborate with dental staff to ensure a seamless patient experience throughout their visit.
Keep the front desk area organized and maintain a professional atmosphere in the office.
Assist in administrative tasks as needed to support the overall operations of the dental office.

Qualifications

Previous experience as a Dental Receptionist or in a similar front desk role is a must.
Proficiency in using electronic medical records systems; experience with Cleardent is highly desirable.
Strong understanding of dental terminology is a must.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
Familiarity with phone systems and administrative procedures within a healthcare setting is beneficial.
A positive attitude, professionalism, and ability to work collaboratively within a team are essential for success in this role.

Join our team and contribute to providing exceptional care to our patients while enjoying a rewarding career in the dental field!

Job Types: Part-time, Permanent

Pay: $18.62-$26.00 per hour

Benefits:
Dental care

Ability to commute/relocate:
Toronto, ON M5A 1J5: reliably commute or plan to relocate before starting work (required)

Experience:
Dental receptionist: 2 years (required)

Language:
English (required)

Licence/Certification:
HARP (required)

Location:
Toronto, ON M5A 1J5 (required)

Work Location: In person

Application deadline: 2025-05-18
Expected start date: 2025-08-22