A Premier Hotel Brand in Alberta is looking for a General Manager to join and lead a team of professionals in our Hinton location. Our portfolio includes hotels in Red Deer, Hinton, and Edson.

Our purpose and goal are to provide simple, smart, comfortable, and friendly accommodations for all our guests. We are looking for someone who is welcoming, intelligent, and can effectively manage all areas of operation. It is essential that our general manager can focus on the things that really matter to our guests and provide consistent, friendly, and professional service.

It is essential that you are an inspiring leader and operationally well-versed in all functions of the hotel. You must also place the brand at the heart of all decisions while delivering a superior return on investment for the owner.

Responsibilities:

As the General Manager, you will work alongside ownership to help manage every aspect of the hotels through close involvement in all operations. You must work with a goal of simplifying your process to ensure that operations remain effortless and uncomplicated. You must monitor service standards to ensure that all services (including outsourced services) meet brand standards and guest expectations. You will also be responsible for improving safety, security, and energy conservation within the hotel property. You will establish clear performance goals for employees, provide regular feedback and hands-on coaching and support. You will work closely with your team to ensure steady operations in an effective and approachable way.

Acting as a Brand Ambassador, you will place the brand at the center of all communications, marketing initiatives, and actions. You will take an active role in sales-generating business and make use of market knowledge and social media to provide a clear direction for Sales and Marketing and revenue strategies. Working with financial spreadsheets, you will make budgeting and forecasting decisions and review rates to increase revenue. Your goal is to increase profitability and provide a maximum return on investment for the company.

Our brands look for people who are savvy, curious, and who care deeply about their guests and provide them with everything they need for a comfortable stay. If this sounds like you, you may just be the candidate we are looking for!

Involvement in all areas of operation

Creating and maintaining a simple and efficient process

Monitor service standards to ensure they meet brand standards

Maintaining and improving safety, security, and energy conservation for the hotel

Provide consistent and reliable guest services

Establish clear performance goals for employees

Provide coaching and support

Ensure your team is working effectively

Take an active role in sales-generating business

Provide clear directions for marketing and revenue strategies

Create budgeting and forecasting decisions

Review and manage hotel rates

Qualifications:

Post-secondary education in business, marketing, or related experience

Minimum 5 years' experience in hotel management

Must have excellent financial skills and experience with understanding budgets, accounting, and reporting

Excellent written and verbal communication skills

Proven organizational skills with planning and implementing ideas

Must be able to investigate situations, problem solve, and work through complicated situations

Proven leadership skills

Benefits:

Health and Dental Plan

Employee Travel discount with IHG

Educational Allowances for continued personal development

Mobile Allowances

Gas Allowances (if required)

Increase potential after Probationary Performance Review

Complimentary hotel stay after probationary period ends

We have been recognized as an Employer of Choice by the Alberta Hotel & Lodging Association of Alberta (AHLA), we provide competitive wages and benefits packages, and encourage opportunities to learn new skills and grow your career. You will not only join one of the fastest growing hotel brands in its marketplace, but also a multi-skilled and driven team that acts like a family.

If this sounds like the perfect move for you or if you want to find out more, please email your resume and cover letter

Job Types: Full-time, Permanent

Pay: $60,000.00-$75,000.00 per year

Benefits:
Company events
Dental care
Extended health care
On-site parking
Tuition reimbursement
Schedule:
8 hour shift

Ability to commute/relocate:
Hinton, AB: reliably commute or plan to relocate before starting work (required)

Experience:
Management: 5 years (preferred)

Work Location: In person