Position: Human Resources Coordinator

Department : Administration

Report to : Finance Manager

Position Summary

As an HR Coordinator, you will be responsible for maintaining data integrity in our HRIS platform (Dayforce), coordinating recruitment and onboarding efforts, supporting performance management, and ensuring legal and policy compliance. This role serves as the first point of contact for employee inquiries, payroll, benefits, training, and workplace policies.

Your day-to-day responsibilities will include data entry, benefit plan administration, and the timely submission and organization of employee-related documents. You'll assist with compiling information for annual reviews, audits, and termination processes, including conducting exit interviews and managing associated documentation. You will also oversee the maintenance of employee handbooks and portals and ensure effective internal communication through memos and policy updates.

Simultaneously, in your capacity as Volunteer Program Coordinator, you will lead the planning, development, and daily operations of the Greater Vancouver Zoo's volunteer initiatives. This includes recruiting, training, scheduling, and recognizing our valued volunteers. Your goal will be to build a vibrant, organized, and motivated volunteer team that supports various zoo programs and fosters community engagement.

Key Responsibilities

Human Resources

Support recruitment processes including job postings, candidate screening, and interview coordination.

Prepare onboarding and orientation materials for new hires.

Maintain and update employee records and documentation using Dayforce or alternative the HR software

Assist with time tracking, benefits administration, performance review processes, and offboarding.

Provide frontline support to staff regarding HR policies and procedures.

Coordinate staff training, compliance tracking, and employee engagement initiatives.

Support HR audits and ensure adherence to provincial employment standards.

Volunteer Program Coordination

Design and implement volunteer recruitment strategies aligned with the zoo's operational needs.

Lead volunteer onboarding, orientation sessions, and role-specific training.

Manage volunteer scheduling, attendance tracking, and communication.

Serve as the primary point of contact for all volunteer-related inquiries and support.

Organize volunteer appreciation events and maintain regular engagement and feedback.

Track volunteer hours and provide regular reports to management.

Collaborate with various departments to determine volunteer needs and match opportunities.

Qualifications

Post-secondary education in Human Resources, Business Administration, or related field

Minimum 2 years of experience in Human Resources and/or Volunteer Coordination.

Experience working with Dayforce or other HRIS systems is consider an asset.

Excellent communication, interpersonal, and organizational skills.

Strong attention to detail and ability to manage multiple priorities

Ability to manage multiple tasks in a fast-paced, mission-driven environment.

Familiarity with BC Employment Standards and HR best practices.

Proficient with MS Office Suite (Word, Excel, Outlook) and scheduling tools.

Demonstrated commitment to diversity, equity, and inclusion.

Physical Demands

Primarily office-based with regular interaction with staff and volunteers across the zoo grounds.

Requires the ability to complete light physical work as needed, including walking with volunteers, assisting with event setup and takedown, and helping to facilitate work parties.

Mental Conditions:

This role may involve exposure to emotionally challenging situations and interpersonal conflicts. The ability to manage stress, maintain professionalism, and exercise sound judgment in sensitive scenarios is essential.

Working Conditions

Primarily office-based with regular interaction with staff and volunteers across the zoo grounds.

May require occasional evening or weekend hours for events or volunteer coverage.

Job Types: Full-time, Permanent

Pay: $47,840.00-$52,000.00 per year

Benefits:
Dental care
Discounted or free food
Extended health care
On-site parking
Store discount
Vision care
Schedule:
8 hour shift
Monday to Friday
Weekends as needed

Work Location: In person