LOCAL APPLICANTS ONLY PLEASE - NO STAFF ACCOMODATION AVAILABLE AT THIS TIME

About Long Beach Lodge Resort

Great guest experiences start with a great team, and we offer a supportive, inspiring environment where you can thrive and be part of something memorable. We offer competitive wages, great benefits and room to grow, all in the stunning surfside setting of Cox Bay.

Why You'll Love Working Here

Health and dental benefits for full-time team members
Discounted room rates for you, your family and friends
Surf perks including staff lessons and gear access
Dining and beverage discounts across our venues
Complimentary weekly team lunch
Monthly recognition and appreciation events
Fun staff events and a welcoming team culture

About the Role

As a Server with Long Beach Lodge Resort, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our West Coast dining experience. Your warm, personal attention and knowledge of our outstanding F&B offerings makes guests of the Great Room feel unique and valued. As a member of the F&B team at the Lodge, you are dedicated to the overall success of the team as a whole and are open to working in a variety of capacities as needed, events included.

Key Responsibilities

Provide professional, friendly, and attentive service to all guests
Ensure guest satisfaction through prompt issue resolution and follow-up
Guide guests through food and beverage menus; confidently answer questions and make recommendations
Maintain thorough knowledge of all menu items, specials, and features
Practice responsible alcohol service in compliance with regulations
Use proper serving techniques and uphold safety and sanitation standards
Assist teammates by running food and beverages, clearing tables, and supporting service flow
Complete all opening, closing, and shift duties efficiently and accurately
Handle guest complaints professionally and involve leadership as needed
Maintain cleanliness and organization in all service and storage areas
Follow all cash handling, cash-out, and tip-out procedures precisely
Maintain up-to-date knowledge of resort amenities and services to assist guests with inquiries and enhance their overall experience
Abide by workplace conduct policies, including no device use during service
Represent Long Beach Lodge in a professional and courteous manner at all times
Perform other duties as assigned by leadership

Qualifications

Previous experience in food and beverage service, preferably in a fine dining environment
Strong team player with a collaborative mindset
Outstanding communication and interpersonal skills
Professional appearance and a positive, service-oriented attitude
Proven ability to deliver exceptional customer service
Solid understanding of fine cuisine, cocktails, wine pairings, and high-level service standards
Proficient in cash handling and basic accounting procedures
Effective time management and organizational skills
Experience with Point of Sale (POS) systems considered an asset
Valid Serving It Right certification

Physical Requirements

Ability to stand, walk, and be active for up to 10 hours per shift
Able to lift up to 50 lbs
Frequent bending, kneeling, lifting, pushing, and pulling
Occasional ascending or descending ladders, stairs and ramps

Staff Housing

Limited staff accommodation may be available on a first-come, first-served basis. Availability is not guaranteed. Shared accommodations include access to kitchen facilities, laundry, and Wi-Fi. Priority may be given to full-time staff or those without local housing options.

Additional Requirements

Criminal Record Check : Required prior to start date.
Reference Check : Two professional references will be contacted.
Driver's Abstract : Required for roles involving use of company vehicles or driving duties.
Signed Staff Manual Agreement: required as part of onboarding, confirming understanding of workplace expectations and policies

How to Apply:
Please submit your resume and a short cover letter outlining your interest and availability to the Indeed job link or directly to:

We're always looking for qualified individuals to join our team in the kitchen, housekeeping, surf club, spa and front desk. We look forward to hearing from you!

Job Types: Full-time, Part-time, Casual, Seasonal

Pay: $17.85-$18.85 per hour

Benefits:
Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
Flexible schedule
Paid time off
Vision care

Work Location: In person