Excel Restoration has been in business for over 20 years. Our growing company provides 24/7 emergency response, restoration, and reconstruction services to insurance industry, residential and commercial customers. We offer a wide range of services that remediate conditions caused by fire, water, wind, sewer, and other hazards. Currently, we work mainly with two major insurance companies to mitigate emergencies and facilitate timely repairs for their clients.

Job Overview:

The Project Manager is a pivotal member of the restoration team, responsible for overseeing all phases of restoration projects-from the initial claim and emergency response to job completion and final invoicing. This role demands strong leadership, coordination, and communication skills to ensure that restoration projects are executed efficiently within budget, and to the satisfaction of clients and insurance adjusters.

The ideal candidate is proactive, detail-oriented, and experienced in restoration or construction project management. They must be able to handle multiple jobs simultaneously, manage a variety of subtrades and internal departments, and maintain clear lines of communication with all stakeholders.

Key Responsibilities:

Initial Claim Management & Site Assessments

Job Planning & Team Coordination
File & Documentation Review
Client Relations & Communication
Estimating & Budget Oversight
Invoicing & Financial Tracking
Adjuster & Stakeholder Communication
Estimate Revisions & Scope Management
Marketing & Client Engagement

Core Competencies:

Superior verbal and written communication skills
Knowledge of building principals, IICRC, and industry remediation protocols & insurance industry standards
Ability to market, develop relationships and generate business
Accuracy, attention to detail
Time management, multi-tasking, strong sense of urgency
Excellent delegation skills

Qualifications & Skills:

Proven experience in project management within the restoration, construction, or property damage industry.
Strong knowledge of restoration processes, insurance claims, and emergency services.
Proficiency with XactAnalysis, Xactimate, and restoration project management software such as Encircle.
Excellent communication, leadership, and organizational skills.
Ability to manage multiple projects and stakeholders under tight deadlines.
Valid driver's license and access to reliable transportation.

Requirements:

Flexibility to work variable hours, including during emergency response events
Available to participate in a 24/7 on-call rotation
Comfortable working on-site in varied physical conditions (attics, crawlspaces, ladders, PPE, etc.)
Valid driver's license
Able to pass background check

Job Type: Full-time

Pay: $75,000.00-$95,000.00 per year

Additional pay:
Bonus pay
Benefits:
Casual dress
Company events
Dental care
Extended health care
Life insurance
Flexible language requirement:
French not required
Schedule:
Monday to Friday
On call
Weekends as needed

Ability to commute/relocate:
Port Coquitlam, BC: reliably commute or plan to relocate before starting work (preferred)

Experience:
Restoration : 1 year (preferred)

Language:
English (required)

Work Location: In person