Accounts Receivable & Collections Manager - B2B Services (Confidential Company)

Location: Oakville, ON
Job Type: Full-Time
Industry: Business-to-Business (B2B) Services

Company Overview

A well-established Canadian B2B services company headquartered in Oakville is seeking a detail-oriented and proactive Accounts Receivable & Collections Manager to support our growing finance operations. This role plays a key part in maintaining healthy cash flow, managing customer relationships, and ensuring financial accuracy.

We are a leader in our industry for over 20 years, providing comprehensive solutions to more than 15,000 organizations, including Fortune 500 companies. Our commitment to customer service and innovative security solutions has fueled our growth and success.

Key Responsibilities

Payment Processing & Invoicing

Record and apply client payments across multiple channels, including EFTs, cheques, and credit cards.
Generate and issue consolidated invoices for multi-location accounts and clients serviced by external partners.
Reconcile receivables and process necessary adjustments to maintain account accuracy.

Collections & Account Follow-Up

Proactively engage with clients to follow up on overdue invoices through both phone and email.
Establish payment arrangements when needed while preserving strong customer rapport.
Track collection activity and escalate unresolved issues to leadership as appropriate.

Client Support & Account Resolution

Serve as the go-to contact for all customer inquiries related to billing, payments, and account discrepancies.
Investigate and resolve payment issues promptly, ensuring compliance with internal guidelines and a positive client experience.

Accounts Payable Support

Validate and process vendor invoices for payment, ensuring alignment with approval protocols.
Assist with vendor disbursements and maintain well-organized records of payable transactions.

Reporting, Compliance & Improvement

Contribute to audit preparations and provide financial documentation as requested.
Identify and suggest improvements to AR workflows and internal controls.
Uphold accuracy and compliance standards in all financial operations.

Qualifications

Minimum 3 years' experience in accounts receivable and collections.
Proficient in QuickBooks or similar accounting systems; strong Excel skills.
Exceptional communication and negotiation skills.
Post-secondary education in Accounting, Finance, or related field preferred.
Highly organized and self-motivated with attention to detail.

Compensation & Benefits

Competitive salary based on experience
Health and wellness benefits package
Opportunities for growth and professional development

If you are ready to take your career to the next level and make a significant impact in a growing company, we invite you to apply for the Accounts Receivable Manager position today!

Job Type: Full-time

Benefits:
Dental care
Extended health care
Paid time off
Vision care

Application question(s):
Are you willing to come into the Oakville office 5 days a week?
What is your salary expectation?

Work Location: In person