Basic Function:

The Adult Protective Services Worker (APSW) provides support to developmentally disabled adults, who are referred through Developmental Services Ontario (DSO), so that they may live as independently, safely and securely as possible within a community setting.

This service is provided on a voluntary basis, to individuals aged 18 and over, whose primary presenting problem relates to their developmental handicap. We have multiple types of programming and resources available at various locations throughout Grey Bruce.

Case Management Responsibilities:

Case Management is a collaborative process to assess, plan, implement, coordinate, monitor, and evaluate the options and services required to meet the individual's services appropriate to their needs.

Developmental Services Responsibilities:
To advocate on behalf of adults who feel that their needs are not being met
Assisting with completing the appropriate applications for services in the community such as financial assistance, medical and dental care, accommodation, vocational programs, legal and other services that may be required
To provide follow-up support to clients where application/admission to other services has occurred, to ensure that needs are being met by other agencies and professionals
To provide counseling and support in problem solving
To interact cooperatively with other service providers and agencies in a case management/advocacy role
Implement and maintain an Individual Support Plan (ISP) with and for the individual, as well as monitor and revise the ISP as needed
Facilitate community access and inclusion (such as locating or developing opportunities, providing information about resources, etc.)
Engaging in activities aimed at building capacity in the broader community
Support the individual to contact their local DSO organization as necessary

Administrative Responsibilities:
To participate in all team activities and staff meetings
To participate in supervisory process
To maintain client records according to acceptable standards including: referrals, acknowledgment of referrals, opening summaries, case notes, Individual Support Plans, annual reviews, termination reports and assessments
To participate in any training/orientation as discussed in conjunction with supervisor
To submit statistics, expense forms and attendance records as required
To participate in periodic performance review and planning
To perform on-call duties during regular hours, as set out in monthly schedule
To interact with answering service personnel as required

Relationships:
Direct interaction with all PLGB staff
Direct contact with other professionals and agencies and the community
Direct interaction with the public
Direct interaction with clients of the Program

Knowledge, Education, Experience, Skills and Attributes

Qualifications:
Post Secondary Education in relevant field, such as, D.S.W or S.S.W- BA or BSW preferred
Relevant experience in the field of Developmental Services or case management
Professional and effective manner
Good computer literacy
Good organizational, interpersonal and communication skills
Ability to work independently, with limited supervision
Ability to work well under time pressure
Proven knowledge of the Developmental Services Act
Proven crisis intervention skills

Efforts and Working Conditions
Work is performed in an office environment with regular meetings with adults, families and other professionals
Or at the service users home
Or in the community
Intermediate periods of sitting and computer/phone use
The incumbent has the freedom to move about or change position
Multi-tasks within a fast-paced, high volume and demanding environment
Absorbs and interprets information from multiple parties on a regular basis
Required to listen to and reconcile multiple points of view being discussed/presented
Frequent interruptions
Occasional travel within Grey Bruce region
Occasional travel between PLGB office sites
May be exposed to potentially hazardous environment including driving conditions, high stress situations, and visits to client's homes

Job Types: Full-time, Permanent

Pay: $27.11 per hour

Expected hours: No more than 40 per week

Additional pay:
Overtime pay
Benefits:
Casual dress
Company pension
Dental care
Discounted or free food
Employee assistance program
Life insurance
On-site gym
On-site parking
Paid time off
RRSP match
Vision care
Flexible language requirement:
French not required
Schedule:
Day shift
Monday to Friday
Overtime

Application question(s):
Please provide a personal email where you can be contacted

Experience:
developmental services: 2 years (required)

Licence/Certification:
G licence with clean driving abstract (required)

Work Location: In person