Position: Parts Advisor & Service Advisor

Location: Leduc

About Us:
Conlon Motorsports is a leading recreation dealer committed to providing top-tier products and services to our customers. With a diverse range of brands like Yamaha, Bentley Boats, Kawasaki, Piaggio, Vespa, Aprilia, Moto Guzzi, and CF Moto, we are the go-to destination for motorsport enthusiasts. At Conlon Motorsports, we are passionate about helping our customers find the perfect parts and accessories to enhance their vehicles and their adventures.

Job Description:
We are seeking a knowledgeable and customer-focused Parts Advisor to join our team in Leduc. The ideal candidate will have a background in motorsports or the automotive industry, with at least 1 year of experience (2 years preferred) as a Parts Advisor or Service Advisor. You will play a crucial role in helping customers find the parts they need, providing expert advice, and ensuring our inventory is well-managed and up-to-date.

Key Responsibilities:

Assist customers in identifying and locating the correct parts and accessories for their vehicles.
Provide expert advice on motorsport and marine parts, ensuring customers receive the best products for their needs.
Maintain accurate inventory records and manage stock levels to ensure availability of popular items.
Process orders efficiently and accurately, including special orders and backorders.
Collaborate with the service department to ensure timely and accurate parts availability for repairs and maintenance.
Stay up-to-date with product knowledge and industry trends to provide the best possible service to customers.
Follow up with customers on the status of their machines in service.
Write and manage work orders for service
Deliver exceptional customer service, both in person and over the phone.

Qualifications:

Minimum of 1 year experience in a Parts Advisor or Service Advisor role, preferably within the motorsports or automotive industry (2 years preferred).
Strong knowledge of motorsport and marine parts, including their applications and specifications.
Excellent communication and customer service skills.
Excellent time management and organizational skills
Ability to work effectively in a fast-paced environment and manage multiple tasks.
Proficiency with inventory management systems and basic computer skills.
Passion for motorsports and a commitment to providing outstanding customer service.

Why Work With Us?

Competitive salary and benefits package.
Opportunities for growth and advancement within the company.
A supportive and collaborative work environment.
Access to a wide range of products and industry-leading brands.
Employee discounts on parts, accessories, and motorsport vehicles.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their experience and passion for motorsports to or apply to this ad.

Job Type: Full-time

Expected hours: 40 per week

Benefits:
Casual dress
Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care

Ability to commute/relocate:
Leduc, AB T9E 0R8: reliably commute or plan to relocate before starting work (preferred)

Experience:
Parts Advisor: 1 year (preferred)
Service Writer: 1 year (preferred)

Work Location: In person