As part of our expansion, we are looking for a Western Canada Booking Coordinator to manage freight bookings, coordinate shipments, and ensure smooth transportation operations for our Western Canada region.

Job Responsibilities:

Freight Booking & Coordination:
Handle and manage all Western Canada freight bookings for Full Truckload (FTL) and Less-Than-Truckload (LTL) shipments.
Communicate with customers, shippers, and carriers to secure bookings and confirm delivery schedules.
Monitor and update the TMS to track shipments and ensure real-time accuracy.
Work closely with dispatchers and drivers to manage routes, loads, and logistics operations efficiently.
Optimize truckloads and coordinate with the operations team to maximize capacity utilization.

Customer & Carrier Communication:
Maintain strong relationships with existing and new customers to ensure repeat business and customer satisfaction.
Address any booking-related inquiries, issues, or delays and provide real-time solutions.
Work with carrier partners to negotiate rates and secure available capacity for shipments.
Provide customers with accurate load status updates and resolve any service discrepancies.

Documentation & Compliance:
Ensure all shipment paperwork, contracts, and customs documents are completed and filed accurately.
Verify and process rate confirmations, BOLs (Bill of Lading), PODs (Proof of Delivery) , and other required documents.
Ensure compliance with company policies, transportation regulations, and safety guidelines .

Reporting & Performance Tracking:
Maintain accurate records of all bookings, cancellations, and modifications in the system.
Track KPIs such as booking accuracy, on-time delivery rates, and carrier performance .
Assist in preparing weekly/monthly reports for management review.

Job Types: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

Additional pay:
Bonus pay
Benefits:
Dental care
Disability insurance
Extended health care
On-site parking
Paid time off
Vision care
Flexible language requirement:
French not required
Schedule:
8 hour shift
Day shift
Monday to Friday
Morning shift

Ability to commute/relocate:
Mississauga, ON L4W 1J2: reliably commute or plan to relocate before starting work (required)

Education:
Bachelor's Degree (required)

Experience:
Logistics Coordinator: 1 year (required)

Work Location: In person