Are you looking to be apart of a team that works to enhance the quality of others lives? If so, this position may be for you. The Tawaak Housing Association is an Urban Indigenous Housing Corporation building safe, healthy urban Aboriginal communities by providing affordable, suitable, quality housing.

Overview
We are seeking a dedicated and experienced Senior Property Manager to oversee our property management operations. The ideal candidate will possess strong leadership skills, a customer-focused mindset, and a comprehensive understanding of property management practices. This role is pivotal in ensuring the efficient operation of our properties while maintaining high standards of tenant satisfaction and property performance.

Duties
Manage daily operations of assigned properties, ensuring compliance with company policies and regulations.
Develop and implement property management strategies to enhance tenant retention and satisfaction.
Conduct regular property inspections to assess condition and identify areas for improvement.
Handle tenant inquiries, complaints, and lease negotiations with professionalism and courtesy.
Maintain accurate records through data entry and file management using property management software such as Yardi.
Provide administrative support including reporting on occupancy rates, financial performance, and operational metrics.
Ensure that asset conditions and operations are maintained at a high standard by proactively deploying trades and service contractors to maintain building components and by conducting regular site visits.
Develop, track, and prepare operating budgets while supporting the finance team with invoices, forecasting, and reconciliation activities.
Manage property administration by ensuring compliance with all health and safety regulations, as well as applicable codes and standards.
Supervise the performance of third-party service providers to ensure they deliver high-quality service.
Assist the CEO in establishing a best-in-class property management platform.
Oversee delinquency and collections.
Prepare and/or approve monthly reports related to Property and Asset Management, including Rent Roll, Variance Reporting, and Monthly Property Reporting.
Maintain expert-level knowledge of residential tenancies, the Tenancy Act, and legal matters related to tenancies.
Help the CEO document claims and incidents and assist in resolving any related issues.
Stay informed about property management, residential tenancies, health and safety requirements, non-profit housing, and leadership and communication skills through educational workshops, professional publications, and networking.
Provide leadership, training, and direction to all building personnel, serving as a resource to proactively resolve issues.
Promote and participate in community initiatives.

Skills
Proficiency in CMMS (Computerized Maintenance Management System) for tracking maintenance activities.
Excellent phone etiquette to communicate effectively with tenants, vendors, and team members.
Strong customer service skills to address tenant needs promptly and effectively.
Administrative skills for managing documentation, reports, and office tasks efficiently.
Attention to detail in data entry tasks to ensure accuracy in records and reporting.
Ability to negotiate effectively with vendors, contractors, and tenants to achieve favorable outcomes.
Strong leadership skills, staff supervisory experience
Accounting Competency, including budgeting, account analysis, and financial management and processes.
Strong follow-up skills with the ability to effectively resolve complex issues on time
Experience using Yardi Breeze is an asset.
Excellent computer skills - MS Office
Certified Property Manager (CPM) professional designation as an asset
Minimum five years property management experience
Valid drivers license with the ability to travel within Nova Scotia

Join our team as a Senior Property Manager where you can make a significant impact on our properties while fostering a positive living environment for our tenants.

The Tawaak Housing Association is an equal opportunity employer; and complies with all fair employment practices laws. Qualified Indigenous applicants will be given priority in accordance with the Aboriginal Employment Preference Policy of the Canadian Human Rights Commission.

- Only those applicants who are screened in for an interview will be contacted.

What Tawaak Offers:

- Comprehensive health and dental benefits

- Employer RRSP plan 9% matching

- Continuing education support

- Opportunity for internal career growth

Job Types: Full-time, Permanent

Pay: $60,000.00-$80,000.00 per year

Benefits:
Casual dress
Dental care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Work from home
Flexible language requirement:
English not required
Schedule:
Monday to Friday
On call
Overtime
Weekends as needed

Work Location: In person