CONTRACT ADMINISTRATOR, DLC

SUMMARYThe Franchise Contract Administrator is responsible for managing and overseeing all aspects of franchisee contracts within our network. This role involves ensuring compliance with franchise agreements, facilitating contract renewals and amendments, and serving as the primary point of contact for franchisees regarding contractual matters. The Franchise Contract Administrator will work closely with the legal, finance, and operations teams to ensure franchisees operate in accordance with the terms of their agreements.KEY RESPONSIBILITIES

Contract Management: Oversee the entire lifecycle of franchise agreements, including drafting, reviewing, negotiating, and finalizing contracts with franchisees. Ensure all contracts are executed properly and stored securely.

Compliance Monitoring: Regularly review franchisee operations to ensure adherence to contractual obligations, brand standards, and legal requirements. Address any discrepancies or non-compliance issues in a timely manner.

Renewals and Amendments: Manage the process for contract renewals, amendments, and extensions. Coordinate with franchisees to ensure timely and accurate completion of all contractual updates.

Documentation and Reporting: Maintain accurate records of all franchisee contracts, amendments, and related documents. Prepare and distribute reports on contract status, renewals, and compliance issues to senior management.

Franchisee Support: Serve as the primary point of contact for franchisees regarding contract-related inquiries, providing guidance and resolving any contractual disputes or issues.

Legal Collaboration: Work closely with the legal team to ensure that all contracts are in compliance with local, state, and federal regulations. Assist in preparing legal documentation for any disputes or litigation involving franchise agreements.

Training and Guidance: Provide training and support to franchisees and internal staff on contractual obligations and best practices to ensure consistent adherence to franchise agreements.

Audit Coordination: Assist in coordinating internal and external audits of franchisee operations to verify compliance with franchise agreements.

SKILLS & ATTRIBUTESOrganization & Communication

Proven ability to structure, prioritize, and maintain accurate records of numerous franchise contracts while effectively communicating with franchisees and internal stakeholders. Ensures seamless contract administration and clear understanding across all parties.

Multitasking

Adept at managing a high volume of contracts and ensuring timely renewals and updates. Maintains a structured approach to meet deadlines without sacrificing accuracy or legal compliance.

Detail & Analysis

Demonstrates a sharp eye for detail in reviewing contractual terms and identifying potential discrepancies. Skilled at analyzing complex contractual issues and proactively resolving them to prevent disputes and ensure compliance.

Collaborative Mindset

Works effectively with legal, operations, finance, and franchise development teams to ensure that all contracts align with company goals and regulatory requirements. Builds strong working relationships to streamline contract processes and foster teamwork.

QUALIFICATIONS & EXPERIENCE

Diploma or bachelor's degree in business administration, law, or a related field.

Paralegal training or certification is an asset.

Minimum of 3-5 years of experience in contract administration, preferably within a franchising environment.

Strong understanding of contract law and franchise agreements.

Proficient in Microsoft Office Suite.

COMPENSATION

We offer a competitive compensation and benefits package which will be commensurate with experience and qualifications.

Our benefits include extended health care and dental care.

TERM & HOURS

Full-time, permanent

Primary location: Our Head Office in Mississauga, ON

Working hours are Monday to Friday, 9 AM to 5 PM.

On-site parking

HOW TO APPLY

Please submit your resumé to . Qualified candidates will be contacted.

Please no unsolicited agency referrals.

We currently offer our employees the flexibility to work remotely for up to two days per week, depending on business requirements. While we continue to offer our employees flexibility, we believe that it is best for the company and employees to work in the office. Working in the office fosters collaboration, creativity, and a sense of community that is vital for our company's growth and success. It provides employees with valuable opportunities for team building, mentorship and personal connections that contribute to our vibrant culture. As such, we would like to see our employees in the office as much as possible.

Job Type: Full-time

Schedule:
Monday to Friday

Work Location: In person