Join Our Team at Fires Alive!

At Fires Alive, we're passionate about bringing warmth, comfort, and style to homes in Peterborough and surrounding areas, with premium fireplaces, expert installations, and personalized service. With over 25 years in the industry, we take pride in our commitment to excellence.

We're currently seeking a highly organized and proactive Office Administrator to support our day-to-day operations. This key team member will help ensure everything runs smoothly behind the scenes. This is a great opportunity for someone looking to grow within a well-established and supportive company. This is a customer service sales role, with some office administration, inventory and warehousing duties. Forklift certification is an asset; candidates without certification must be willing to obtain it.

Key Responsibilities

Answer incoming phone calls and emails, providing professional and timely communication
Engage in customer-facing sales and service to enhance client satisfaction and drive revenue
Prepare and send quotes and invoices to clients as needed
Manage building maintenance requests and coordinate necessary repairs and renos
Order office supplies, furniture, and equipment as needed
Schedule meetings and manage calendars
Schedule and coordinate project installs
Coordinate team schedules and help ensure seamless collaboration across departments
Perform other administrative tasks as required including invoicing, quoting and phone
Represent Fires Alive at local home shows and community events
Assist with tasks and special job requests from the owner as they arise
Assist with warehouse operations, including inventory management and occasional forklift operation. Forklift certification is an asset; candidates without certification must be willing to obtain it.

Skills

Strong verbal and written communication skills, with the ability to interact professionally with clients and team members
Exceptional organizational and time management skills
Ability to multitask and prioritize requests from multiple employees
Confident explaining tasks and processes to both staff and clients
Proficient with office software and technology including Microsoft Excel, Word, PowerPoint, Outlook, Google Drive, and Gmail
Familiarity with standard office equipment (printers, copiers, etc.)
Experience using QuickBooks

Personal Attributes

Detail-oriented with strong follow-through
Able to take initiative and work independently
Professional presentation and attitude
Able to work independently and collaboratively
Excellent time management and problem-solving skills

Along with your resume, please include a cover letter that tells us a little about who you are, why you'd like to join the Fires Alive team, and a bit about your relevant experience.

We truly appreciate your interest in Fires Alive and thank all applicants for taking the time to apply!

Job Type: Full-time

Pay: $18 - $25.00 per hour

Expected hours: 20 - 40 per week

Schedule:

Monday to Friday
Every other Saturday

Experience:

Sales: 2 years (preferred)

Language:

English (required)

Work Location: In person

Expected start date: 2025-09-01

Job Type: Full-time

Pay: $18.00-$25.00 per hour

Application question(s):
Are you available to start full time?
When are you available to start full time?

Experience:
sales: 2 years (preferred)

Language:
English (preferred)

Licence/Certification:
Forklift Licence (preferred)

Location:
Peterborough, ON K9J 7P7 (preferred)

Work Location: In person

Expected start date: 2025-09-01