Gateway Facilities ULC, located at Halifax International Airport, is the premier integrated transportation network on North America's East Coast. Our 7000 square foot warehouse is the largest facility of its kind north of Miami.

Job Description : The individual in this position will be responsible for accepting and tendering air cargo for air carriers that we represent. They will be required to learn the systems for each air carrier and represent the carriers meeting all expectations and culture. The individual will be required to do all documentation and physically handle the freight while ensuring that all Transport Canada regulations are met.

Responsibilities and Duties

Ensure you have a full understanding of Transport Canada regulations and abide by them while maintain all necessary records and standards - Training available!
Maintain a high level of customer service
Prioritize work flow to ensure Customer Satisfaction
Process and resolve operational problems in your department as they arise and provide support to all departments
Make sure all necessary reports are complete, timely and accurate
Maintain accurate record keeping as required by various government agencies and Company policies
Adhere to all Policies and Procedures
Facilitate the communication of critical information in a timely manner
Liaison with carriers booking agents and freight forwarders
Comply with other general office duties as assigned
Operation of forklift
Loading and unloading trucks

Qualifications

High School diploma or GED equivalent
Customer Focus and quality awareness
Effective interpersonal skills in a fast pace environment
Ability to complete tasks with a high degree of accuracy and attention to detail
Ability to work independently and as part of a team
Problem solving skills
Excellent organizational and communication skills
Available for shift work and irregular work hours, which includes early mornings, evenings, weekends and statutory holidays
Paid training provided.
MUST be a Permanent Residence of Canada or hold Canadian citizenship status to apply.
MUST PROVIDE a criminal background check issued by local Police.
MUST PROVIDE original birth certificate, which is needed for Transport Canada application.
MUST PROVIDE original valid passport, which is needed for Transport Canada application.
Hold a valid forklift license is considered an asset.
Two years or more of customer service experience or airline experience is considered an asset.
Hold a Airside Vehicle Operator's Permit (AVOP) an asset.
Hold a Transport Canada, Restricted Area Identity Card (RAIC) an asset.

Job Types: Full-time, Permanent

Pay: $18.50 per hour

Benefits:
Dental care
Extended health care
On-site parking
RRSP match
Vision care
Schedule:
8 hour shift
Evening shift
Holidays
Morning shift
Night shift
Weekends as needed

Education:
Secondary School (preferred)

Experience:
Warehouse: 2 years (preferred)
Customer Service: 2 years (preferred)

Licence/Certification:
Class 5 Licence (required)

Work Location: In person