The Company
Trappers Transport Ltd. is an industry leader aspiring to be the best-in-class provider of temperature-controlled food logistics services. We specialize in temperature-controlled warehousing, logistics, and transportation within Canada and the United States.
Our brand is a reflection of our core values - great people, a great culture, and a team environment that promotes everyone to succeed. We are committed to each and every member of our team to provide training, a safe and respectful work environment, within a clean and comfortable working environment.
For more information, visit and follow us on LinkedIn.
The Opportunity
We are currently hiring a Full-Time Planner / Dispatcher at our Headquarters in Winnipeg. The successful candidate will be responsible Planning and Dispatching our BC / AB CIty - Local Fleets. They will work with co-workers and customers to problem solve existing issues and improve operational efficiency while providing exceptational communication to internal and external stakeholders.
Duties
- Receive and prioritize incoming calls from customers and drivers
- Dispatch drivers to designated locations based on customer requests and driver availability
- Coordinate with drivers to ensure timely and efficient delivery of goods
- Monitor driver progress and provide updates to customers as needed
- Utilize phone systems and transportation management systems to track and manage orders and assets
- Perform data entry tasks to update driver schedules, customer information, and order details
- Analyze freight requirements and determine appropriate transportation methods
- Communicate effectively with drivers, customers, and other team members to resolve issues and ensure customer satisfaction
The successful candidate will have the following qualifications:
-Highschool diploma or (GED)
-Business / Logistics- Diploma / Degree considered an asset
-TMW Truckmate experience or similar software considered an asset
-2 years experience (You must have real commercial transportation dispatch experience to be considered for this role)
-Exceptional problem solving and time management skills
-Ability to manage & prioritize the daily responsibilities using mukti-tasking skills.
-Strong skillset with Microsoft word, Excel & Outlook
-Ability to function in a fast- paced work enviroment
Trappers Transport is an equal opportunity employer with a strong commitment to the individual and collective growth of our employees and diversity and inclusiveness in the workplace.
We thank all candidates for their interest; however, only candidates selected for an interview will be contacted.
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Types: Full-time, Permanent
Benefits:
Casual dress
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Vision care
Wellness program
Experience:
Dispatch / Driver Management: 2 years (required)
Work Location: On the road