Position Overview:
We are seeking a highly organized and proactive Operations Supervisor to join our team. This role is responsible for overseeing the daily operations of the company while actively participating in business development initiatives. You will play a key role in optimizing internal processes, supporting store operations, and identifying growth opportunities through partnerships with shopping malls, vendors, and renovation teams.
Key Responsibilities:Operations Management:
Oversee and optimize daily operational workflows between head office and retail locations
Manage inventory flow, restocking, and coordination with logistics and warehouse teams
Monitor and analyze operational data; prepare regular performance reports with actionable insights
Support training and coordination of store-level operations staff to ensure high performance
Handle and resolve operational issues in a timely and efficient manner
Ensure compliance with internal standards and improve service efficiency
Business Development & Project Coordination:
Identify and pursue new business opportunities to support company expansion
Liaise with major shopping malls regarding store leasing and partnership opportunities
Coordinate with renovation contractors and vendors to manage store setup and refurbishment projects
Maintain strong working relationships with suppliers, service providers, and external partners
Collaborate with cross-functional teams to ensure smooth execution of new initiatives and projects
Qualifications:
College diploma or above in Operations Management, Supply Chain, Business Administration, or related fields
Minimum 2 years of experience in retail, e-commerce, or related operational roles
Strong project management and multitasking skills, with proven ability to coordinate across teams
Fluent in both English and Chinese (spoken and written) - must be able to communicate effectively with both local and overseas partners
Proficient in MS Office (Excel, PowerPoint) and comfortable with data analysis
Highly organized, detail-oriented, and self-motivated
Ability to work under pressure in a fast-paced environment
Knowledge of local market resources (e.g., shopping mall contacts, renovation vendors, logistics providers) is a strong asset
What We Offer:
Competitive salary and performance-based bonuses
Staff discounts and holiday benefits
A supportive and dynamic work environment
Clear career growth and development opportunities
Involvement in exciting new projects and brand expansion plans
If you're passionate about operations, have a strategic mindset, and thrive in a fast-growing business, we'd love to hear from you!
职位类型 全职
薪资 每年$54,000.00起
通勤/搬迁能力:
Markham, ON: 稳定通勤 或在开始工作前计划搬家 (首选)
工作经验:
Retail Managment: 2 年 (首选)
Operations Management: 2 年 (首选)
工作语言:
Mandarin (必填)
执照/证书:
Driver License (必填)
是否愿意出差:
25% (首选)
Work Location: 现场办公
预期开始日期 18/07/2025